Postuler

Publié il y a 8 mois

Tech Support Specialist

@ Viewline Ventures

Toronto, Ontario

Contrat
Postuler
SIGNAUX

En bref

Viewline Ventures is hiring a contract Tech Support Specialist to handle device setup, account provisioning, basic troubleshooting and client onboarding. The role also documents recurring solutions and improves internal IT processes. The posting states competitive hourly pay with performance incentives and flexible hours.

Responsabilités :

  • Set up phones, devices and client accounts
  • Troubleshoot basic setup, connectivity and login issues
  • Coordinate client onboarding and offboarding handoffs
  • Maintain records of recurring issues and solutions

Résumé des exigences :

  • Prior IT support, helpdesk or troubleshooting experience
  • Strong organizational and problem-solving skills
  • Clear communicator who can guide clients calmly
  • Comfortable with occasional local travel

Outils et compétences

Source et dates

Site carrière / système de candidatures · workable

Date publiée par l’employeur
2026-03-04
Première détection par notre source
2026-10-26
Mise à jour du dossier source
2026-10-26

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

DomaineTI
Déplacementsavion : aucun · route : minimes
Milieu de travailChez les clients, Bureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
Avantages mentionnésHoraire flexible, Prime de rendement

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Viewline Ventures

ChampValeur
Offres sur Jobsy1
Description

About Us

We’re a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative. We’re looking for someone who loves solving problems, takes pride in being reliable, and enjoys being the go-to person for making tech just work. If that’s you, we want to meet you.

The Role

As our Tech Support Specialist, you’ll keep both our clients and team running smoothly. You’ll handle device setup, account provisioning, light troubleshooting, and support for client onboarding. You’ll also document solutions and help improve our internal IT processes as we grow.

Responsibilities

  • Set up phones, devices, and email/accounts for clients.
  • Troubleshoot basic issues (setup, connectivity, logins) and guide people through fixes.
  • Coordinate smooth handoffs across teams during client onboarding and offboarding.
  • Maintain structured records of recurring issues and solutions to build playbooks.
  • Suggest and implement improvements to make tech operations more efficient.

Requirements

  • Prior experience in IT support, helpdesk, or troubleshooting roles.
  • Strong organizational and problem-solving skills.
  • Clear communicator who can calmly guide clients through basic tech processes.
  • Comfortable with occasional local travel.
  • Adaptable and proactive in a fast-moving startup environment.

Nice to Have:

  • Experience supporting small operational teams in startups or entrepreneurial settings.
  • Background in both client-facing and internal support environments.

Benefits

  • Competitive hourly pay with performance incentives
  • Flexible hours with consistent workflows
  • Clear SOPs and support systems so you can execute with confidence

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Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

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