Technical Advisor (Engineering)

Canadian Babbitt Bearings Ltd. is the North American leader in refurbishment, design, and manufacture of Babbitt bearings for the Hydro, Power Generation, and Marine markets. Our skill sets are based on many years of experience providing Engineered Bearing Solutions to our customers that meet or exceed the application demand.

CBB is committed to the integrity of manufacturing and repair of Babbitt bearings. We were founded on the premise that there was a need for a specialized babbitt bearing manufacturer in North America. In 1981, we made a bold and brave business decision to focus solely on bearing production. This commitment and specialization made us one of the world’s most prominent babbitt bearing facilities. We produce superior, specialized babbitt bearings to OEM specifications for equipment.

Canadian Babbitt Bearings Ltd. manufactures and repairs different forms of critical bearings and associated industrial products used in the energy, marine, and industrial sectors. Canadian Specialty Castings manufactures many different alloy castings at its Canadian Specialty Casting facility. Understanding and experience in design, quality, and manufacturing with different materials, specifications, complex turning and five-axis machining, assembly, and special processes is a significant asset.

About the Role

This is a customer-facing role that combines technical sales, account management, and project engineering. Reporting to the Business Development Manager, you'll be the technical point of contact for customers, from quoting and proposals through production and delivery. You'll work closely with production, engineering, and quality teams to deliver solutions that meet each customer's requirements, schedule, and budget. This role reports to the Production Manager.

What You'll Do

• Manage existing customer accounts and help win new business
• Prepare estimates, technical reviews, and proposals
• Review customer specifications and drawings, and work with manufacturing to plan processes that meet lead time and cost targets
• Manage projects from order to delivery, including schedules, timelines, costs, and customer updates
• Oversee quality requirements for customer projects, including Inspection and Test Plans (ITPs)
• Manage procurement and work with vendors and suppliers
• Review contracts and compare company, competitor, and supplier products against customer requirements
• Help develop the company's Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and engineering systems

Who You'll Work With

Customers, suppliers, the Business Development Manager, Sales, Customer Service, other Technical Advisors, Production, Manufacturing Engineering, and Quality.

Must-Haves

• Bachelor's degree in Mechanical Engineering or a related discipline, or equivalent experience
• Proven track record in technical sales, industrial technical support, or manufacturing engineering or operations
• Strong understanding of engineering drawings, including Geometric Dimensioning and Tolerancing (GD&T)
• Understanding of manufacturing processes, scheduling, and vendor management
• Ability to write clear technical reports and proposals
• Strong communication skills, with the ability to manage customers and suppliers
• Strong Microsoft Excel skills, including gathering and analyzing performance data
• Ability to travel to customers and suppliers

Nice-to-Haves

• Experience in the energy, marine, or industrial sectors
• Experience manufacturing close-tolerance components, including complex turning or five-axis machining
• Familiarity with quality requirements and national and international standards
• Experience with SolidWorks or 3D modeling
• Experience with CRM or ERP systems

What Success Looks Like

Customers receive responsive, knowledgeable support and solutions that meet their requirements, while projects are delivered on time and on budget.

This is a current vacancy. Artificial intelligence (AI) is not used in the recruitment process. Accommodations are available on request throughout the hiring process.

We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted. Appropriate accommodations will be provided upon request throughout the recruitment and employment process as required under the Accessibility for Ontarians with Disabilities Act (AODA).

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