Technical Product Manager

Caseware combines over 35 years of industry expertise with AI-powered technology to transform how audit and accounting professionals work. Serving organizations across 130 countries, we bring intelligent automation directly into audit and financial reporting workflows—helping professionals reduce manual work, navigate complexity, and focus on informed decisions. Join our global team and help build technology that strengthens trust in financial information.

We are seeking a Technical Product Manager (TPM), Core Platform to help design, build, and scale the foundational platform services that power the Caseware Cloud portfolio. This role will work closely with engineering, architecture, and product teams to define technical requirements, streamline integrations, and enable innovation across our ecosystem.

This is an ideal opportunity for a product manager with strong technical aptitude and platform mindset who wants to grow their career building scalable systems, APIs, and data-driven capabilities that transform how assurance professionals work.

❗This is a Full-time permanent position

❗This is a backfill position

📍Location: This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office, located at 351 King St E, Suite 1100, Toronto, ON.

Contact: Taha Usmani (Senior Talent Acquisition Partner)

What you will be doing:

Support and Execute Platform Vision

Contribute to the roadmap for core platform services such as APIs, data infrastructure, identity, and integration frameworks.

Translate platform strategy into clear product requirements and user stories with measurable success criteria.

Partner with engineering to prioritize backlog items, refine requirements, and support sprint planning and delivery.

Ensure platform capabilities align with enterprise scalability, security, and reliability standards.

Partner Across Teams

Collaborate with product teams across Caseware to identify shared capability needs and integration opportunities.

Serve as the connector between engineering and vertical product teams, ensuring smooth delivery and adoption of platform services.

Participate in technical design discussions, clarifying trade-offs and dependencies to keep execution on track.

Drive Operational and Delivery Excellence

Develop and maintain documentation, standards, and release notes for shared platform capabilities.

Monitor key platform metrics such as performance, reliability, and adoption, identifying opportunities for improvement.

Manage risks and dependencies across teams, ensuring deliverables are met with high quality.

Champion Technical Product Management Best Practices

Support backlog prioritization, dependency tracking, and sprint reviews.

Contribute to internal enablement assets such as templates, integration guides, and platform release documentation.

Learn from and collaborate with senior and principal PMs to build your platform product management expertise.

What you will bring:

3–5 years of product management or technical product ownership experience in SaaS or platform environments.

Strong understanding of APIs, data integrations, events/notifications infrastructure and modern cloud-based architectures.

Demonstrated ability to translate technical concepts into actionable product requirements and user value.

Proven success partnering with engineering teams to deliver high-quality technical features.

Excellent communication, analytical, and organizational skills with attention to detail.

Collaborative mindset with the ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Experience working with microservices, API management tools, or developer platforms.

Exposure to data infrastructure, identity management, or observability systems.

Experience working in AI-native product development environments where engineering, design, and product teams leverage agentic tools as force multipliers — comfortable driving platform product direction in fast, iterative cycles where discovery, shaping, and building happen concurrently.

Degree in Computer Science, Engineering, or equivalent technical field.

Salary Range:

The annual base salary for this position is between $120,000 CAD and $130,000 CAD per year.

This role is also eligible for discretionary bonus and/or commission, as well as other benefits. Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically.

What's in it for you:

Shape what’s next with AI: Help transform audit and accounting through AI-powered technology. Explore new ways to bring AI into our own workflows, rethink how work gets done, and turn ideas into meaningful improvements for our teams and customers.

Make an impact that matters: Contribute to solutions that help professionals navigate complexity, make informed decisions, and strengthen trust in financial information around the world.

Bring your voice. Expand your perspective: Collaborate with a diverse global team where your ideas are valued, knowledge is shared, and different perspectives lead to better outcomes.

Build a career that grows with you: Develop your skills, take on new challenges, and explore career opportunities as our business and technology evolve.

Thrive at work and beyond: Enjoy competitive compensation, comprehensive benefits, recognition programs, and performance bonuses, alongside flexible work options, remote opportunities, and generous time off.

Many Voices, One Team:

We’re committed to building teams as diverse as our customers through equitable and inclusive hiring. We welcome candidates of all backgrounds. If you need accommodations or have questions at any stage of the application or interview process, contact our People Operations team at [email protected].

Background Check:

All successful candidates will undergo background screening, which may include identity verification, criminal record checks, and/or reference checks, as appropriate to the role and location and in accordance with applicable law.

Security and Fraud:

All employees are expected to apply security best practices and work within secure handling guidelines to perform assigned responsibilities when accessing data and business information.

Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.