Première détection par notre source: il y a 1 heure
Technical Sales and Support
@ OPW Global
Saint John, Nouveau-Brunswick
En bref
OPW Global is hiring a Technical Sales & Support Specialist to sell and support BASE Engineering fluid-handling products to new and existing clients. The role combines product sales, technical troubleshooting and customer escalation handling in a fast-paced setting, with a focus on long-term career growth.
Responsabilités :
- Sell and support BASE Engineering products to new and existing clients
- Develop and maintain relationships with OEMs, customers and distributors
- Resolve client concerns and escalations
- Work with engineering to meet customer project requirements
- Maintain customer communication records
Résumé des exigences :
- Technical knowledge of fluid-handling products and applications
- Strong customer service skills
- Ability to discuss technical problems clearly
- Experience with Salesforce and Microsoft Teams is an asset
- Knowledge of Microsoft 365
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Domaine | Ventes |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau, Chez les clients |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Collégial (DEC) (préféré) |
| Domaines d’études | Electrical, Mechanical, Information Technology |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
OPW Global
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 1 |
Job Summary
We are currently seeking a Technical Sales & Support Specialist who has demonstrated technical skills and sales ability, enjoys working in a fast-paced environment and is looking to establish long-term career growth. This position requires superior customer support skill that includes empathy and urgency as well as an aptitude to troubleshoot a variety of hardware and programming issues.
Key Responsibilities
- Develops and maintains strong client relationships with Original Equipment Manufacturers (OEM’s), customers and distributors
- Develops and maintains comprehensive technical knowledge of all BASE products, applications, features, advantages and benefits. Keeps up with internal and external training and development
- Responsible for selling and supporting BASE Engineering products to new and existing clients
- Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the future
- Understand and comply with regulations regarding Hazardous Environments to ensure a safe and healthy work environment for our customers
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and systems effectively
- Work with the engineering team to ensure customer project requirements are met
- Resolve incoming Customer escalations through effective communication and escalate urgent issues to appropriate team as necessary
- Maintain records of customer communications and contact information as required
- Contribute to knowledge systems to enhance solutions provided to customers
- Post-secondary education experience in Electrical, Mechanical, or IT field or equivalent experience would be considered an asset
- Excellent comprehension with the ability to understand, describe and/or discuss problems of a technical nature
- Contribute to knowledge systems to enhance solutions provided to customers
- Strong oral and written communication skills in English
- Experience with Salesforce and Microsoft Teams would be considered an asset
- Proven excellence in customer service skills
- Represent BASE in a Professional and Ethical manner
- Ability to multitask effectively with attention to detail
- Knowledge of Microsoft 365 including Outlook, Excel, and PowerPoint
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