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Technical Specialist, Connected Vehicle Quality

@ Vertage

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Oakville, Ontario

Contrat2+ ans d’expérience
Postuler
SIGNAUX

En bref

Vertage is hiring a Technical Specialist on a 12-month contract at Oakville, ON, four days on site, Monday to Friday, 8:00 AM to 5:00 PM, for its client, a global automotive leader. The role leads resolution of customer quality issues for telematics and fleet management and uses connected vehicle data to catch problems early. Telematics or vehicle connectivity experience and a bachelor's degree are required.

Responsabilités :

  • Monitor and prioritize customer quality concerns from fleet escalations
  • Lead investigations and resolve quality issues
  • Use connected vehicle data to identify early issues
  • Partner with cross-functional teams on customer-impacting problems
  • Propose ways to reduce manual quality issue work

Résumé des exigences :

  • Telematics or vehicle connectivity experience
  • Bachelor's degree
  • 2+ years resolving customer quality issues
  • 2+ years data analytics, reporting and dashboards
  • 2+ years querying large datasets
  • 1+ year working with cross-functional teams

Outils et compétences

BigQueryJIRA
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-11-10
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineGénie
Expérience2 an(s) et plus
Heures par semaine40
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
FormationBaccalauréat (exigé)
Domaines d’étudesEngineering, Computer Science, Information Technology, Data Science

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler
ChampValeur
Offres sur Jobsy6
Description

Technical Specialist, Connected Vehicle Quality (Contract)

Location: Oakville, ON (4 days on site)

Duration: 12-month contract

Hours: Monday to Friday, 8:00 AM to 5:00 PM

About the Role

Our client, a global automotive leader, is looking for a Technical Specialist to be the Voice of the Customer for its telematics and fleet management business. You will lead the resolution of customer quality issues and use connected vehicle data to catch problems early and improve quality outcomes for commercial and fleet customers.

What You’ll Do

  • Monitor, prioritize and drive action on customer quality concerns from fleet escalations and business account feedback
  • Lead investigations and resolve quality issues within your critical metrics
  • Use connected vehicle data to identify early issues and prioritize improvements
  • Benchmark internally and externally, and build action plans on quality indicators
  • Support the development of a quality framework for connectivity features
  • Partner with cross-functional teams to resolve customer-impacting issues quickly
  • Propose ways to reduce manual work in quality issue management

What You Bring

Required

  • Experience with telematics or vehicle connectivity
  • Bachelor’s degree
  • 2+ years resolving customer quality issues
  • 2+ years in data analytics, reporting and dashboards
  • 2+ years querying large datasets to prove or disprove theories
  • 1+ year working with cross-functional teams and stakeholders

Nice to have

  • Degree in Engineering, Computer Science, IT or Data Science
  • 2+ years handling connected vehicle quality concerns
  • BigQuery and JIRA experience
  • Fleet industry experience
  • Six Sigma or quality tools (DoE, Taguchi, FMEA); Green or Black Belt is a plus
  • Understanding of vehicle electrical architectures

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