Technician, After-Sales Service, Senior

From the shop floor to the office, Kinova’s impact comes to life everywhere... and it starts with you.

Here, we design cutting-edge technologies that redefine human-robot interaction. Our team is continuously seeking passionate talent to drive our mission forward. Explore the opportunity below and join the journey!

FUNCTION SUMMARY :

As a Senior Robotics Repair Technician, you will be responsible for support related to Kinova's product offerings. Among other duties, you will perform repairs and follow up on support requests to ensure our products are 100% functional and that their performance meets our customers' expectations.

Key Responsabilites :

• Perform repairs on Kinova products;

• Electronic failure analysis;

• Soldering and repair of electronic components;

• Mechanical repair;

• Perform the testing required to reproduce customer-reported issues, complete analyses to identify defective components, and carry out the necessary maintenance, repairs, and updates;

• Perform the testing and calibration required to ensure our robotic products conform to their original specifications, and follow up with the production engineering group;

• Complete the required internal documentation in compliance with ISO 13485 standards;

• Contribute to the implementation and support of internal processes;

• Conduct rigorous analyses of unusual problems involving rarely used practices;

• Demonstrate strong autonomy in solving complex problems, requiring minimal supervision;

• Apply in-depth technical expertise and contribute to the technical development of the team.

Requirements:

• College diploma (DEC) in electronics/mechanics, or other relevant experience;

• One year of relevant experience;

• Experience in or interest in robotics repair;

• Interest in new technologies;

• Ability to work in a team;

• Excellent interpersonal skills;

• Strong sense of priorities and urgency;

• Proficiency in English (spoken and written).

THE KINOVA EXPERIENCE

• Balance & Flexibility: Agile hybrid work, flexible hours (for most roles), up to 4 weeks of vacation, paid holiday shutdown, paid personal leaves, and summer hours.

• Perks & Compensation: Competitive salaries, group insurance (up to 80% coverage), and group RRSP with employer matching.

• Everyday Life: Cutting-edge technology, full on-site gym, unlimited coffee, fruit & snacks, free parking & EV charging stations, plus an employee BBQ.

• Culture & Energy: Passionate team, skill development & career growth, vibrant social and sports activities.

And that’s just the tip of the iceberg... Let’s talk during an interview!

A WORKPLACE WHERE EVERYONE BELONGS

Kinova is committed to promoting a diverse and inclusive workplace for all, ensuring non-discriminatory practices regardless of gender, nationality, minority status, or disability. Accommodations are provided at all stages of the recruitment process, and health-related information is handled with strict confidentiality and without prejudice. Our interview rooms and office spaces fully comply with universal accessibility standards. For more information regarding our Workplace Diversity and Inclusion Policy or to request accommodation during interviews, please contact [email protected].