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Technician, Product administration

@ Desjardins Investment Product Operation

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Québec

Temps plein3+ ans d’expérience
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Desjardins Investment Product Operation is hiring a 12-month temporary product administration technician. The role provides administrative and technical support for specialized products and member accounts, researches and analyzes processes, and supports the rollout of new products and tools. The posting requires a college diploma, three years of relevant experience, and expert French with advanced English.

Responsabilités :

  • Provide technical support for projects and complex operational issues
  • Carry out technical studies, research and analysis
  • Prepare technical notes to enhance user skills
  • Help practitioners follow standards and use business tools
  • Provide technical support for new products and tools

Résumé des exigences :

  • College diploma in a related field
  • Minimum three years of relevant experience
  • Expert proficiency of French
  • Advanced proficiency of English (level 5)
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-11-02
Première détection par notre source
2026-11-03
Mise à jour du dossier source
2026-11-03

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineAdministration
Expérience3 an(s) et plus
Heures par semaine40 (estimé)
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesFrench, English
FormationCollégial (DEC) (exigé)
Avantages mentionnésCongés payés généreux, Horaire flexible, Régime de retraite, Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Desjardins Investment Product Operation

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Description

Temporary 12- Month Position.

This posting is primarily intended for unionized employees covered by the AESF bargaining unit.


As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts.You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible. More specifically, you will be required to:

  • Provide technical support for projects and complex operational issues
  • Carry out specialized technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans
  • Prepare technical notes to enhance the skills and knowledge of users and their teams
  • Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems
  • Provide technical support for the implementation of new products and tools

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria


What you bring to the table

  • College diploma in a related field
  • A minimum of three years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Expert proficiency of French
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients (level 5)
Action oriented, Communicates effectively, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

DGOPP-QC-FISA (00004) (2014-10-22 - )

Job Family

Administration (FG)

Unposting Date

2026-11-18

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