Technician, Security Systems - 35 Carl Hall Road

About Toronto Community Housing Corporation

Toronto Community Housing Corporation (“TCHC”) is the largest social housing provider in Canada and the second largest in North America. We are wholly owned by the City of Toronto and operate in a non-profit manner. TCHC provides homes to over 41,000 low and moderate-income households in 88 of Toronto's neighbourhoods, with 93,000 tenants from many different backgrounds with a diversity in age, education, language, mental and physical ability, religion, ethnicity and race. We are an essential part of the City of Toronto's fabric and social system.

Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.

What we offer

In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Three weeks paid annual vacation days, increasing with years of service;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount;

Make a difference

As a Security Systems Technician, you’ll utilize your expertise and knowledge of building security systems to contribute to the ongoing efforts of Toronto Community Housing to improve the neighborhoods and lives of residents of Toronto.

The Security Systems Technician is responsible for performing installations, preventative and service maintenance for building security systems. In addition, the incumbent in this role participates in capital projects by completing building security-systems-related aspects of the project within the scope of this role’s responsibilities.

Building security systems falling within this role’s responsibility are video surveillance and building access systems.

What you’ll do

• Replace equipment and programs building security systems
• Diagnoses, troubleshoots, repairs and resolves building security system issues. Escalates issues, where required
• Monitors, inspects and tests building security systems to ensure ongoing effectiveness. Identifies and communicates issues, and provides and executes suggestions for solutions (i.e. repair or replace, etc.) upon approval
• Collaborates with internal (i.e. information technology staff, etc.) and external (i.e. service providers) parties in the completion of on-demand preventative and service maintenance work orders as well as capital projects pertaining to building security systems
• Performs preventative and service maintenance and participates in capital projects. Completes work orders for on-demand preventative and service maintenance as well as capital projects on a timely basis. Ensures efficient allocation of time making use of resources (i.e. phone/radio service) to ensure travel between work orders is managed effectively
• Assists in review of and provides feedback about service providers’ work
• Other clerical duties as assigned

What you’ll need

• Minimum high school diploma; Post-secondary education in the field of electrical/ engineering/electronics is preferred
• Minimum of three (3) years of progressive experience in the field of electronic security including the installation and maintenance of intrusion detection, access control, and video surveillance systems; CANASA Alarm Technician Course (ATC) and a comprehensive knowledge (both at hardware and software levels) of products such as DSC PowerSeries Neo, March Networks, AXIS, RBH, and Mircom are preferred
• Familiar with electronic security system design process including infrastructure design, product selection, and system integration
• Ability to read, interpret and apply building security systems-related documentations including but not limited to manuals, blueprints, diagrams, schematics, and specifications
• Familiar with Ontario Building Code, Ontario Electrical Safety Code, and Ontario Fire Code
• Knowledge of Microsoft Suite and computer literacy; knowledge of Microsoft Visio and AutoCAD is an asset
• Good computer operation knowledge and skills; CompTIA A+ is an asset
• Proven organizational and time management skills including but not limited to ability to prioritize and effectively complete responsibilities for multiple projects on a timely basis
• Ability to work independently and in a diverse team environment
• Strong problem-solving and critical-thinking skills
• Possess exceptional customer service, written & Oral communication, and interpersonal skills
• Self-motivated, positive, and professional attitude
• Ability to learn and apply new knowledge quickly
• Ability to climb ladders above 4 feet up to 15 feet
• Ability to lift objects such as equipment and tools, climb ladders and scaffolding as necessary
• A Valid Full G series driver’s license and access to a vehicle are required

What’s next

Once you apply, we’ll review your resume and contact you if your skills and experience match the qualifications for the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

Candidates for unionized positions must score a minimum of 70% to pass any interview or assessment and be considered for the next stage of the recruitment process. Successful candidates will be determined based on score and where applicable, union seniority. Not all candidates who score 70% or higher will automatically proceed to the next stage of the recruitment process as this will be dependent on the number of candidates and number of available roles.

Thank you for your interest in Toronto Community Housing

We recognize that people bring experience and talent that goes beyond the technical skills and requirements of a job. If you possess similar experience that is close to what we’ve included in the job postings below, we encourage you to consider applying. We strongly believe that diverse experience, transferable skills, and passion are key!

Once you have submitted your application successfully, you will receive a confirmation email. We encourage you to check out our careers page often, as new opportunities become available on a regular basis.

Our commitment to equity, diversity and inclusion

We are committed to providing equal opportunity to all employees and strive to create a diverse workplace that reflects the cultural mosaic of our great city and the communities we serve. We recognize the value that comes from different viewpoints, unique experiences and diverse perspectives of our employees, who bring fresh, new ideas to our business. Diversity plays a key role in our ability to deliver on our mission to provide clean, safe, well-maintained, affordable homes for tenants.

TCHC is committed to diversity and inclusion within its community and encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, 2SLGBTQ+ persons, and others who can help us provide vibrant communities and make our city a great place to live. In an effort to ensure access to information for people with disabilities, we have noticed that some screen readers do not function properly with our job portal. If you are a person with a disability and are experiencing issues with our job portal and would like access to our job postings in an alternative format, please email your request to our People and Culture Division at [email protected].

Accessibility for applicants

Toronto Community Housing is committed to equity in employment. Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.

We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and Toronto Community Housing’s Accessibility Policy.

If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to our People & Culture department at [email protected] or call our accessible accommodations line at (416) 981 - 4119. Please refer to the job requisition number when you contact us.

We use AI technology through the use of pre-screening questions to assist in the screening process.