Transformation Specialist

Location: Grand River Regional Cancer Centre

Work Type: Temporary Full Time

Shift: Non Union

At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda.

Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START, HEART TO FINISH and WELCOME ONE TO WELCOME ALL we leverage the collective talents and strengths of our GRH team, our community, and our partners to innovate and accelerate the transformation of health care delivery.

We currently have an opportunity available for the Transformation Specialist to join our Teams. This is a one year contract.

Hours of Work:Monday to Friday - Days (After hours and weekend work may be required)

How Transformation Specialist support our teams at Grand River Hospital:

Grand River Hospital has embarked on a clinical transformation that will change the way we engage with our patients and how we work with one another across the Oncology program. This position functions to support the build and implementation of the PowerChart Oncology module by acting as a key change agent within clinical/services/administrative departments to execute on process re-design, end-user education and adoption. The PowerChart Oncology project encompasses the build, test and implementation of all supporting non-chemotherapy power plans and chemotherapy regimens (including associated documentation and integrated workflows) to support the organization’s Oncology program.

The Transformation Specialist will function as a bridge between the PowerChart Oncology project team and the Oncology Program, by working directly with stakeholders to successfully build inter-professional and inter-departmental relationships. The Transformation Specialist, in partnership with the project team, will provide leadership to successfully execute on noted project deliverables by driving clinical adoption of the PowerChart Oncology module and functionality to achieve benefits realization. This is a critical role within project, as the Transformation Specialist will function as a key liaison between clinical operations and other internal stakeholders.

Responsibilities include but are not limited to the following:

• Provides leadership to successfully build relationships between the project team and the specific clinical/administrative practice area
• Leads active inquiry to identify requirements to support workflows/configuration required in the PowerChart Oncology module (module represents a key aspect of the HIS solution)
• Liaise with internal and external stakeholders as applicable
• Advocates for clinical/administrative requirements that support the strategic development of the associated HIS functionality
• Recommends clinical/administrative requirements, user preference and results of workflow analysis in software and technical development of the PowerChart Oncology Module (HIS)
• Collects information regarding HIS enhancements
• Reviews software functionality
• Analyzes and interprets clinical requirements and expected outcomes
• Produces clear recommendations that contribute to design decisions
• Conducts/coordinates user acceptance testing
• Works with developer/configuration/build resources (both internal and external) to manage deliverables
• Supports implementation of software into production
• Promotes awareness of HIS by using targeted communication techniques in accordance with the stakeholder engagement/communication plans
• Works within the milieu of the clinical program/administrative department
• Supports change management within the clinical program as applicable (to be reviewed with lead TS and Project Manager)
• Assists with the coordination of stakeholder communications, content creation and audience analysis
• Recognizes, manages, escalates and mitigates risk
• Creates mechanisms for staff to identify operational efficiencies and quality improvement
• Identifies improvement needs
• Contributes to the design, execution, and evaluation of educational supports
• Contributes to the training and education requirements for user adoption and sustainability
• Applies principles of adult learning, coaching and mentorship
• Conducts classroom training (if applicable and planned accordingly with project management)
• Makes recommendations related to the build and testing of e-learning applications

At Grand River Hospital, our Transformation Specialist has:

• Diploma/Degree in healthcare related discipline
• 3-5 years related health care experience
• Experience in an outpatient Oncology setting an asset
• Knowledge of OH-CCO data-book and data reporting an asset
• Previous experience in health informatics an asset
• Knowledge of the Cerner Millennium application an asset
• Demonstrated knowledge and application of the principles of adult learning
• High level of initiative, decisiveness and business acumen
• Ability to relate to individuals and manage stakeholder expectations
• Strong interpersonal, communication, facilitation and group process skills
• Effective presentation skills
• Demonstrated initiative, independent thinking and creative problem solving
• Demonstrated critical thinking and decision making
• Conflict management skills
• Demonstrated experience working across a health care organization
• Ability to work effectively both independently and as part of a team
• Demonstrated knowledge and application of change management theory
• Knowledge of project management
• Ability to organize, prioritize and balance work
• Strong adaptability to rapidly changing environments and demands
• Sound knowledge and experience in performance measurement
• Proficient in MS Office Suite including MS Word, Excel, MS Project, MS Visio and SharePointTM

At Grand River Hospital we support our Team Members with:

• A thorough onboarding and orientation program
• Ongoing training and development opportunities
• Access to our Ongoing Education Fund
• Career mentorship
• Wellness programs

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Grand River Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.

Please include a resume with your application in order to ensure that your qualifications are appropriately considered in the hiring process.

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).

Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate candidates, including those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources in advance for assistance.