Transit Ticket Sales Clerk

Posting Number: CP-26-07

Job Type: Candidate Pool for Current and Future Casual Part-time Vacancies, Non-Union

Salary Range: $21.38 to $27.65 per hour

Posted: Wednesday, November 11, 2026026

Application Deadline: Wednesday, November 25, 2026 at 11:59 pm

The Opportunity

The Transit and Parking Strategy Department strives to provide customer focused, efficient, reliable and affordable public transportation and parking services that link people, workplaces and the community and promotes economic development within the City of Barrie.

Under the general guidance and direction of the Supervisor of Compliance and Customer Service, the Transit Ticket Sales Clerk (PT) position is responsible for providing front-line support to customers that use Barrie Transit programs and services. Specifically, this position acts as a point of contact for customers and performs various customer service duties related to Barrie Transit. Additionally, this position acts as a point of sale agent for all conventional and inter-city transit fare media. Overall, this position plays an integral role in the delivery of consistent, timely and effective customer service to Barrie Transit customers, ensuring that riders can successfully navigate the routes and schedules of the transit system and travel across the City of Barrie as well as other to other Cities and urban centres.

The City of Barrie is accepting applications for current and future casual part-time Transit Ticket Sales Clerk vacancies. Applying to this candidate pool enables a candidate's application to be maintained on file so that they may be considered should a casual part-time vacancy become available.

Our Culture and Qualifications of the Job

Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.

Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.

Education (degree/diploma/certifications)

• Secondary School Diploma

Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at www.barrie.ca/government-news/jobs

• Position Equivalency Code: A

Experience

• Six (6) months of experience performing duties related to the major responsibilities of the position
• Two (2) years of cumulative part-time experience or one (1) year of full-time experience performing duties related to the major responsibilities of the position in a customer services work environment
• Demonstrated experience handling and processing financial transactions

Knowledge/Skill/Ability

• Demonstrated ability to:
  • Demonstrated ability to respond to customers in a friendly, courteous and effective manner
  • Demonstrated mathmatical ability including the ability to verify calculations and the accuracy of numbers and transaction amounts
  • Intermediate verbal communication skills
  • Computer literacy utilizing Microsoft Office Suite (Excel, Word) and database software
  • Ability to work weekdays, evenings, weekends and/or holidays, as required

Conditions of Employment

• Satisfactory Criminal Record Check*

*Please note that this is a requirement for any new employees to the City of Barrie in accordance with the Police Record Check Policy. Existing employees who have met this criteria will be exempt from this requirement.

Other Important Information

Location: Barrie Allandale Transit Terminal, 20 Essa Road, Barrie, ON

Hours: The normal hours of work are up to and including 24 hours per week with a varying schedule to support business demand. Candidates must be available for scheduling during afternoon, evening and weekend shifts.

Wage: This is a casual part-time non-union position with the following 2026 pay range:

• Hourly Pay Rate: $21.38 to $27.65

What We Offer: This position includes optional enrollment in the OMERS Primary pension plan, access to the Employee and Family Assistance Program (EFAP), discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees.

How to Apply: Click the ‘Apply Now’ button at the top and/or bottom of the job posting to start the application process. Please note that emailed applications will not be considered.

Why Barrie?

The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.

Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.

Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.

The City of Barrie is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness and welcomes applications from qualified individuals of diverse backgrounds. We are committed to providing barrier-free and accessible employment practices and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. If contacted for an employment opportunity, please advise if you require Code-protected accommodation and we will work with you to meet your needs.

The job posting has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties and responsibilities required of employees to do this job. For full position details, please request a copy of the job description by emailing [email protected].