Transitional Case Manager Exeter

Transitional Case Manager, Exeter
Direct Service - (OPSEU)
Part-Time, Contract (End Date: April 30, 2028)
This posting is the result of an upcoming vacancy.
Exeter, ON (South Huron Zone)
- Application Deadline: November 24, 2026 -

We believe that everyone has the right to live with dignity, autonomy and independence in our community.

Our Case Management Program embodies this belief by supporting individuals experiencing mental illness or addictions to live as independently as possible, while working collaboratively with a Transitional Case Manager to build their support systems. As a Transitional Case Manager, you’ll also focus on assisting clients with connecting to their community and teaching life skills to help them to achieve their recovery goals.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making – Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
  • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  • Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated); for internal applicants, grid level placement will occur as per the Collective Agreement
  • Premiums of $2.00 per hour will be applied for eligible Evening/Night (8:00pm – 7:00am) and Weekend Shifts.
• When you'll work – 40 hours biweekly; Monday to Friday day shifts, between the hours of 8:30am-4:00pm with a 30-min unpaid meal break
• Your pension plan – Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• What your benefits will be – 9% in lieu of benefits

HOW YOU WILL BE MAKING A DIFFERENCE:
Assessment – in collaboration with the client:

• Assist with short term crisis management by providing an urgent/emergent response to individuals in need of case management supports
• Engage with clients on a short-term basis to support their immediate needs
• In collaboration with the client, conduct a variety of assessments (skills, functional ability, needs, barriers, etc.)
• Assess the adequacy of resources/supports currently available to the client
• Determine the impact of psychiatric symptoms on functioning
• Identify risk factors related to client and staff safety as well as relapse
• Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
• Obtain information, as needed, from other relevant sources
• Ensure the assessment incorporates cultural and ethnic factors
• Identify areas requiring additional assessment

Individualized Goal Setting and Rehabilitation Planning -- Utilizing the information obtained through the assessment process and in collaboration with the client:

• Assist the client to identify their personal goals and preferences and utilize standardized tool (GAIN, OCAN, etc.)
• Design rehab plans based on client needs, goals and preferences
• Assist the client to navigate systems and connect to appropriate resources
• Assist the client to explore options and consequences of different choices
• Build on the client’s personal strengths, abilities and resources
• Help clients work towards their vision of a positive personal future
• Help clients identify practical strategies for achieving their vision
• Ensure issues related to transportation are addressed, incorporated into the rehab plan and are consistent with organizational policies and practices
• Work in partnership with the client in all aspects of planning
• Identify intervention strategies to meet goals
• Establish an intervention plan which includes expectations and responsibilities of the client, Case Manager, other

Implementation of Rehabilitation Plan -- Based on identified goals and intervention strategies:

• Provide individual skill teaching and/or support the client to obtain the necessary skills training from other sources
• Provide needed information and education about mental illness, coping skills, services, resources, self-help and consumer initiatives/supports
• Utilize basic communication and intervention skills, supported by empirical validity, practice guidelines and relevant standards of care for different interventions
• Encourage and facilitate personal growth and development towards rehabilitation and recovery
• Motivate the client to learn new skills and behaviours
• Build on client’s personal strengths and adjust interventions based on individual response
• Support the client to access needed resources
• Assist the client to identify and connect with personal/natural supports
• Meet with the client regularly to work on specific goals until other permanent supports are in place

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Diploma or degree in a health, social service or related discipline (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
• Current, satisfactory Police Vulnerable Sector Check (PVSC)
• Valid Driver’s License: G class required
• Transportation of clients in personal vehicle required; two million-dollar ($2 000 000.00) liability insurance required
• Demonstrated ability to attend work regularly

We prefer the following qualifications:

• Experience working with individuals with a serious mental illness
• Knowledge of serious mental illness and its impact on clients
• Excellent knowledge of community resources in the Thames Valley region
• Knowledge/experience working within the criminal justice system
• Bilingual in both official languages, preferred; Une préférence sera accordée aux personnes possédant des compétences dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – November 24, 2026

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]

Legal Notifications:

• For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
• Artificial Intelligence is not currently employed in our recruitment processes