Welland Hydro | System Control Operator (Apprentice)

System Control Operator (Apprentice)

Welland Hydro-Electric System Corp. (WHESC) is a progressive electric distribution utility delivering electricity in a safe and reliable manner while maintaining a high quality of service to meet the needs of our 25,000+ customers within the City of Welland.

The System Control Operator (Apprentice) will work under the direction and guidance of qualified System Control Operators and will receive progressive training in the operation and control of WHESC’s electrical distribution system.

Main Responsibilities:

• Assist with the monitoring and control of automated substation and field devices using SCADA.
• Support the preparation of switching orders and work protection packages following the Utility Work Protection Code (UWPC).
• Participate in the coordination and dispatch of field crews performing distribution system switching and/or maintenance activities.
• Assist in responding to distribution system disturbances in a timely manner and take appropriate corrective action.
• Support the coordination of work protection requirements, outage and restoration activities, with internal personnel and external agencies.
• Maintain a current record of system configuration as field changes are made and/or reported.
• Monitor system status and real-time performance in outage and distribution management systems.
• Participate in all required training and successfully progress through the System Control Operator apprenticeship program.
• Apply acquired knowledge, training and sound judgement to support the safety of employees, contractors and the public.
• Perform work in accordance with company policies, rules, systems and procedures, the IHSA Electrical Utility Safety Rules, the Utility Work Protection Code, the Occupational Health and Safety Act and applicable regulations.
• Assume standby duty responsibilities as the apprentice progresses through the training program and demonstrates the required competencies.
• Perform other duties as assigned.

Qualifications & Requirements:

• Post-secondary diploma in Engineering Technology, preferably in the electrical discipline.
• Basic knowledge of electrical theory, electrical distribution systems and safe work practices.
• Strong analytical, problem-solving and decision-making abilities, with the ability to remain focused in a control room environment.
• Knowledge of applicable health and safety legislation, including OHSA, EUSA rules, etc.
• Ability to work safely.
• Excellent oral and written communication skills.
• Must maintain a valid Class G drivers’ licence.
• Must successfully complete the required employer-arranged apprenticeship training and obtain MEARIE certification as a Journeyperson Electrical Operator.

Hourly wage: $37.32 per hour, based on a 40-hour work week

Applicants are invited to submit a detailed resume outlining qualifications, in confidence by 12:00 p.m. on Friday, November 13, 2026 to:

[email protected]

Subject: System Control Operator (Apprentice)

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please advise if any accommodation is required to process an application for the advertised position as per the Accessibility Act. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, all information is collected under the authority of the Municipal Act, 2001 and will only be used during the selection process for the subject posting.