Window & Door Service Technician

Company Description Blackline Aluminum is a specialized manufacturer of innovative, high-performance window wall systems and glass products. The company combines the expertise of seasoned industry leaders with modern design principles to deliver solutions that meet demanding architectural and building standards. Using a state-of-the-art facility, Blackline Aluminum focuses on producing windows known for their strength, longevity, and aesthetic appeal. Team members collaborate in a technically advanced environment that supports precision craftsmanship and continuous improvement. Applicants can expect to join a company committed to quality, safety, and innovation in building envelope solutions.

Role Description This full-time, on-site Window & Door Service Technician role is based in the Greater Toronto Area, Canada. The technician is responsible for installing, servicing, and repairing window and door systems, including framing, glazing, hardware, and seals, in residential and commercial settings. Day-to-day tasks include diagnosing issues, performing adjustments and replacements, conducting inspections for leaks or structural concerns, and ensuring products meet safety and performance standards. The role involves reading and interpreting technical drawings, using hand and power tools, and working closely with project managers, installers, and clients to complete service orders on schedule. The technician also maintains accurate service records, follows company and regulatory safety protocols, and supports continuous improvement in installation and service practices.

Qualifications

• Hands-on experience with window and door installation, adjustment, and repair, including familiarity with aluminum and glass systems.
• Ability to read and interpret technical drawings, measurements, and specifications for building envelope components.
• Proficiency with common hand and power tools used in construction, glazing, and hardware installation.
• Strong problem-solving skills for diagnosing product and installation issues and determining effective solutions.
• Commitment to workplace safety, including adherence to company policies and local regulations.
• Effective communication skills for interacting with clients, team members, and supervisors on-site.
• Reliable organizational and time-management abilities to handle multiple service calls and documentation.
• Valid driver’s license and the ability to travel within the Greater Toronto Area for on-site service work.
• Previous experience in construction, glazing, or building envelope service is highly beneficial.
• High school diploma or equivalent; additional trade or technical training in construction or glazing is an asset.