Workplace Experience Ambassador

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?
If so, this role may be for you!

This is a temp position covering someone who will be out of the office for about 3 weeks
Location: Toronto, ON (Onsite)
Competitive Salary
Duration: 3 weeks

Shift: M-F, 8:00am-5:00pm

Global opportunities for professional growth and development

Advantages
- Competitive payrate
- Monday to Friday 8:00am to 5:00pm
- Location: Toronto, ON (Onsite)

Responsibilities
Serve as the primary point of contact at reception, warmly greeting all visitors, clients, and employees while maintaining a professional, polished appearance that embodies commitment to excellence
Oversee daily operations of the building and office space, conducting workplace inspections and walk-rounds to maintain the highest standards of cleanliness, functionality, and safety compliance
Coordinate event setups and room configurations by supervising venue preparation and breakdown, performing risk assessments, managing catering and AV/VC requests, and liaising with security, housekeeping, and vendor teams
Manage relationships with service providers including cleaning, maintenance, and security vendors to ensure seamless delivery of services and quick resolution of any issues that arise
Handle meeting room management end-to-end including booking coordination, pre-meeting checks, setup and reset according to specifications, inventory management, and utilization reporting to optimize space usage Support office moves, seating arrangements, and space planning initiatives by maintaining accurate floor plans, coordinating with project management and IT teams, and ensuring smooth transitions for employees
Oversee visitor management protocols including security pass issuance, host notifications, guest escort services, building access coordination, and briefing visitors on emergency evacuation procedures
Maintain inventory and manage supplies for furniture, equipment, pantry items, and office consumables by monitoring stock levels, processing orders through procurement systems, and ensuring timely replenishment
Process incoming and outgoing mail, manage package deliveries with tracking and logging, handle printing and binding requests, and coordinate courier pickups as needed

Qualifications
Minimum 3 years of experience in facilities coordination, workplace services, reception, or a similar front-of-house role within a corporate office environment
Strong organizational and multitasking abilities with meticulous attention to detail and the capacity to manage competing priorities in a fast-paced workplace
Excellent communication and customer service skills with the ability to interact professionally and build relationships with diverse stakeholders at all organizational levels
Proven ability to coordinate effectively across teams including project management, IT, administration, and external vendors to achieve seamless service delivery Basic understanding of building systems such as HVAC, electrical, plumbing, and lighting to identify issues and coordinate appropriate maintenance responses
Proficiency with Microsoft Office suite and workplace management tools, with experience using ticketing or facilities management systems such as ServiceNow or Corrigo Demonstrated problem-solving skills with the confidence to respond quickly to issues, make sound decisions independently, and escalate matters appropriately when needed
Physical capability to lift 30-50 pounds and remain mobile throughout the workday while performing workplace inspections, event setup, and operational tasks

Preferred qualifications:

Experience ensuring compliance with health and safety regulations, conducting risk assessments, and implementing workplace safety protocols in commercial office settings Familiarity with space planning software, seating management systems, and tools used for tracking office moves and workspace allocation
Background in event coordination or hospitality management with experience supporting both intimate meetings and large-scale corporate functions Knowledge of procurement platforms such as Amazon Business for ordering supplies, furniture, and equipment efficiently
Track record of implementing service improvements or innovative solutions that enhanced workplace operations and employee satisfaction Experience managing vendor contracts, service level agreements, and performance metrics to ensure quality standards are consistently met

Summary
If you are interested in the role, please apply online at www.randstad.ca. Qualified candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.