Account Manager

Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment. We’re based in Vaughan, Ontario, with 13 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product showrooms and equipment demo sites.

We are currently looking for a full-time Account Manager located in Dartmouth, NS, reporting to the Branch Manager, Atlantic Sign Graphics.

Your Challenge:

Under the supervision of the Branch Manager, Atlantic Sign Graphics, the duties and responsibilities of the Account Manager include, but are not limited to, the following:

• Responsible for financial and market share growth by achieving or exceeding the sales and gross profit dollar targets set during forecasting sessions and expanding account base
• Promotion and sale of consumables, Printing and Finishing Equipment and other supplies (through prospecting, cold calling and existing clients)
• Identify opportunities to upsell, cross-sell, and expand existing business.
• Prepare and present sales proposals, quotations, and contracts
• Collaborate with internal teams such as Management, Operations, Customer Service and Marketing to meet customer needs.
• Monitor account performance and sales targets.
• Providing customers with information regarding new products, promotions, etc.
• Addressing customer requests and complaints promptly and professionally
• Conducting market research
• Assist management in developing sales forecasts and offer recommendations for areas of improvement in Company strategies, markets, products, and service
• Attending sales meetings
• Developing and maintaining long-term relationships with existing and new clients
• Participating in continuing education and staying abreast of developments in the applicable areas and on upcoming products and initiatives within client base
• Other duties as assigned

Your Qualifications:

• Minimum 3 - 5 years of sales experience
• Post-secondary degree or diploma or the equivalent combination of education and experience an asset
• Industry knowledge considered an asset
• Strong oral, written and presentation skills
• Ability to identify and maintain knowledge of key contacts within the region and establish multi-level relationships
• Strong sales, negotiation, and relationship-building skills
• Customer-focused mindset with problem solving capabilities
• Proficient in using MS Office
• Excellent customer service skills
• Ability to develop key clients, agency and industry relationships at all levels;
• Creative “out-of-the-box” thinking
• Strong organization and time-management skills
• Punctual, dependable, and reliable
• Excellent teamwork and ability to work independently
• Self-directed and self-motivated; and
• Ability to manage multiple projects and priorities

Working Conditions:

• Able to work on a computer for numerous hours which may result in strain on wrists, eyes, back, etc.;
• Ability to work in a busy, open area office;
• May have to spend long hours in concentration which requires attention to detail and high levels of accuracy;
• This position faces a number of deadlines which may cause stress; and
• Work may require occasional weekend and/or evening work.

Spicers Canada ULC is an equal opportunity employer and welcomes all interested parties. Spicers Canada is able to offer accommodations to potential candidates and new employees during the recruitment and selection process and encourages individuals who may require accommodations to contact Human Resources.