Publié il y a 7 mois
Account Manager, Accountant
@ Kick
Toronto, Ontario
En bref
Kick, an applied AI bookkeeping company, is hiring an Account Manager to own the post-sale relationship with accounting firms, driving activation, expansion and retention. The role is full-time, in person four days a week at its downtown Toronto office, with an OTE of CAD $180,000 to $230,000 and 3 to 5+ years of SaaS customer success experience sought.
Responsabilités :
- Own post-sale journey for accounting firms
- Drive activation, expansion and renewal
- Design repeatable lifecycle processes
- Track activation and net revenue retention metrics
- Give structured feedback to product and AI teams
Résumé des exigences :
- 3 to 5+ years managing SaaS customer relationships
- Startup experience in fast-paced environments
- Experience supporting technical audiences
- Strong written and verbal communication skills
- Accounting or finance background is a bonus
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · rippling
- Date publiée par l’employeur
- 2026-04-14
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 3 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Avantages mentionnés | Congés payés généreux, Actions ou participation |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Kick
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 6 |
About Kick
Kick is an applied AI company building the first self-driving bookkeeping experience. We've raised $20M from OpenAI, General Catalyst and Google Ventures to help millions of Business Owners and Accountants to automate the boring stuff–so they can focus on what matters most.
We're a team of entrepreneurs, engineers and domain experts using craft, agency and candor looking to build the future of accounting and grow the ownership economy We're building out the founding go-to-market team for our accountant channel and are seeking an Account Manager to help own the post-sale relationship with accounting firms and drive activation, expansion, retention and advocacy across our growing customer base.
You will
- Own the post-sale journey for accounting firms from onboarding through activation, expansion and renewal
- Become a product expert and help accountants use Kick effectively, guiding them through trial, activation and expansion phases
- Design repeatable processes across the entire accountant lifecycle: education, adoption, growth and advocacy
- Work with the CEO and Head of Growth to define and build a repeatable customer growth playbook
- Track and optimize key metrics like activation rates, net revenue retention and expansion velocity
- Act as the voice of the accountant and provide clear, structured feedback to the Product, Engineering and AI teams
We're looking for someone who
- Proven 3-5+ years track record of managing customer relationships and driving post-sale outcomes in SaaS
- Startup experience; you take ownership and do your best work in a fast-paced and adaptive environment
- Experience working with and supporting a technical audience; bonus if you have previous experience working with accountants or finance
- Extraordinary written and verbal communication and presentation skills
Bonus if
- Background in accounting, bookkeeping, or financial services
- Advanced technical qualifications or experience (e.g. CPA, EA, Tax LLM)
- Empathy for entrepreneurs through experience as a founder or being self-employed
Location
- In person, 4 days per week, at our dedicated downtown Toronto office.
What we offer
- The OTE range for this role is CAD $180,000 - CAD $230,000
- Employee-friendly equity (early exercise, extended exercise)
- Comprehensive health, dental, vision
- Dedicated office space in downtown Toronto
- Best-in-class equipment
- 20 days/year of paid vacation
Journal
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