Publié il y a 2 mois
Advisory Agent, Member and Client Experience
@ Desjardins
Saint-Hyacinthe, Québec
En bref
Desjardins is hiring a full-time, on-site Member and Client Experience Advisor in the Richelieu-Yamaska region. The role advises members on banking transactions, promotes Desjardins products, and helps members use digital tools securely. The posting states a competitive salary with annual bonus, four weeks of flexible vacation, a defined benefit pension plan, and group insurance.
Responsabilités :
- Conseiller les membres sur leurs transactions bancaires
- Présenter les outils et applications numériques
- Contribuer au développement des affaires
- Aider les membres victimes de fraude
Résumé des exigences :
- Connaissance du français requise
- Intérêt pour l'industrie des services financiers
- Aucune formation particulière exigée
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · workday
- Date publiée par l’employeur
- 2026-09-21
- Première détection par notre source
- 2026-10-10
- Mise à jour du dossier source
- 2026-10-30
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | French, English |
| Avantages mentionnés | Congés payés généreux, Horaire flexible, Régime de retraite, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Desjardins
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
- Abonnés LinkedIn
- 379 882
- Personnes associées sur LinkedIn
- 43 673
- Bureaux déclarés
- 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA
- 11 King St W, Toronto, ON M5H 4C7, CA
- 110 9 Ave SW, Calgary, AB T2P 0T1, CA
- 1 Complexe Desjardins, Montreal, QC H2X, CA
- Catégories d’activité
- Banking
- InsurTech
- Insurance
- Financial Services
- Autres noms enregistrés
- Desjardins
- Spécialités
- Services financiers
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses…
| Champ | Valeur |
|---|---|
| Secteur | Banking |
| Taille | 10,001+ employees |
| Siège social | Lévis, Québec |
| Type d’organisation | Privately Held |
| Spécialités | Services financiers |
| Offres sur Jobsy | 128 |
| Voir la page |
The work mode applicable to the position is full-time on-site
📣 Several opportunities are currently available in the Richelieu-Yamaska region
As a Member and Client Experience Advisor, you enhance the experience of members and clients by advising them on their banking transactions and promoting Desjardins products and services. You are also an ambassador for digital solutions, helping members use technological tools securely. More specifically, you'll : ⤵️
- Support members and clients by telling them about existing technological tools and applications that can help them do transactions and operations on their own
- Contribute to business development and maintain business relationships through service delivery and activities
- Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
#LI-Onsite
What you bring to the table
- Regardless of your background or academic training, if you have always wanted to work in the financial services industry, submit your application. Our recruiters will contact you to identify the opportunity that best matches your career aspirations. You will benefit from tailored training designed to help you build a career that reflects your skills, ambitions, and level of education.
- Knowledge of French is required
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)Journal
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