Publié il y a 2 mois
Assistant Service Manager - OpenRoad Toyota Port Moody
@ OpenRoad Auto Group
Port Moody, Colombie-Britannique
En bref
OpenRoad Auto Group is hiring a full-time Assistant Service Manager at its OpenRoad Toyota Port Moody dealership, paying $85,000 to $115,000 per year. The role oversees service repair instructions, labour and parts estimates, job status, customer complaints and training of service staff, with service advisor duties as needed.
Salaire :
85 000 $–115 000 $ par année
Responsabilités :
- Give clear repair instructions to technicians
- Prepare labour and parts estimates for customers
- Track job status with department staff
- Handle customer complaints fairly and professionally
- Train and motivate service department staff
Résumé des exigences :
- Working knowledge of automotive parts and accessories
- Knowledge of local sources of supply
- Ability to maintain records using a computerized maintenance system
- Excellent communication and organizational skills
- Ability to work constructively with all dealership departments
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · bamboohr
- Date publiée par l’employeur
- 2026-09-22
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Opérations |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Magasin |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Avantages mentionnés | Régime de retraite, Prime de rendement, Rabais employé, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
OpenRoad Auto Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New Jersey Metropolitan Area. Our customers have come to expect a "Five-Star Customer Service Experience" for each and every new or pre-owned Open Road vehicle they are looking to lease, purchase, or service. With over 40 years of automotive experience, our mission is to be the premier automobile retailer in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers, and, in doing so, we strive to develop a highly motivated, world-class workforce that is committed to satisfying their needs. It is this customer-centric approach, along with our commitment to excellence, that has earned Open Road the ranking of the 15th largest automotive group in the nation by the Automotive News. Open Road currently owns and operates over twenty five (25) automotive facilities including eighteen (18) dealerships throughout the New York-New Jersey metropolitan area representing Acura, Audi, BMW, Cadillac, Chevrolet, Honda, Mazda, Mercedes-Benz, MINI, Smart, Subaru and Volkswagen. Open Road's success is the result of many years of hard work, exceptional products, state-of-the-art facilities, professional and award-winning sales teams, and first-class attention to customer service.
- Abonnés LinkedIn
- 2 900
- Personnes associées sur LinkedIn
- 314
- Bureaux déclarés
- 400 US-22, Bridgewater, New Jersey 08807, US
- 1250 US-22, Bridgewater, New Jersey 08807, US
- 731 US-1, Edison, New Jersey, US
- 111 Ridgedale Ave, Morristown, New Jersey 07960, US
- 119 Hampton House Rd, Newton, New Jersey 07860, US
- 840 US-46, Roxbury Township, New Jersey, US
- 300 US-1, Edison, New Jersey, US
- 198 Madison Ave, Morristown, New Jersey 07960, US
- 802 11th Ave, New York, 10019, US
- 1051 US-22, Bridgewater, New Jersey 08807, US
- 50 US-1, Edison, New Jersey, US
- 1425 State Route 23, Wayne, New Jersey 07470, US
- 1041 RT-18, East Brunswick, New Jersey 08816, US
- 352 RT-18, East Brunswick Township, New Jersey, US
- 108 Ridgedale Ave, Morristown, New Jersey 07960, US
- 800 11th Ave, New York, 10019, US
- 2685 US-22, Union, New Jersey 07083, US
- 2675 US-22, Union, New Jersey 07083, US
- 334 Columbia Tpke, Florham Park, New Jersey 07932, US
- Catégories d’activité
- Retail
- Automotive
- Customer Service
- Autres noms enregistrés
- OPEN ROAD AUTO GROUP
- OpenRoad Auto Group
- Open Road Auto Group
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New Jersey Metropolitan Area. Our customers have come to expect a "Five-Star Customer Service Experience" for each and every new or pre-owned Open Road vehicle they are looking to lease, purchase, or service. With over 40 years of automotive experience, our mission is to be the…
| Champ | Valeur |
|---|---|
| Secteur | Automotive |
| Taille | 1,001-5,000 employees |
| Siège social | Bridgewater, New Jersey |
| Type d’organisation | Privately Held |
| Offres sur Jobsy | 121 |
| Voir la page |
DRIVING POSSIBILITIES
Position: Assistant Service Manager
Status: Full-Time
Dealership: OpenRoad Toyota Port Moody
Department: Service
Compensation: $85,000 - $115,000 per annum
We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.
Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.
If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!
A Career at OpenRoad Means You’ll Enjoy:
- Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
- Exclusive perks and benefits, including Tool Subsidy Program, Footwear Subsidy Program, a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
- Comprehensive extended health and dental plan (applicable for full-time positions only)
- Strong focus on training, development, and internal promotion opportunities
- Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
- Be part of a culture that celebrates you through employee recognition programs and engagement events
ROLE & RESPONSIBILITIES:
- Communicate clear and detailed repair instructions for technicians.
- Provide estimate for labour costs and parts for customer.
- Communicate with department staff to determine status of jobs throughout the work day.
- Work with department staff and other associates to maintain and guarantee quality service while ensuring that customer complaints and misunderstandings are handled in a fair, timely, and professional manner.
- Working as a service advisor when needed based on scheduling and customer flow along with assisting and supporting the growth of the rest of the service advisor team.
- Motivate and train all service department staff.
- Provide technical assistance to associates as needed.
- Coordinate with manufacturer and/or extended warranty companies to obtain approval prior to repairs.
- Assign appropriate tasks to department staff in the absence of the Service Manager.
- Participate in the planning of department policies and objectives with the Service Manager.
- Understand, keep abreast of, and comply with Federal, Provincial and local regulations that affect service operations, such as hazardous waste disposal.
- Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
- This position will be expected to perform other duties as assigned by management.
- OpenRoad reserves the right to modify this job description as business needs require.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Working knowledge of automotive equipment parts and accessories.
- Current knowledge of local sources of supply.
- Ability to maintain records and prepare reports using a computerized equipment maintenance system.
- Excellent communication and organizational skills.
- Ability to maintain a high level of shop cleanliness.
- Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
- Ability to make sound decisions in a manner consistent with the essential job functions.
- Ability to work constructively with members from all departments within the dealership.
Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Sharepoint. Failure to complete the form will cause a delay in your application.
https://orag.bamboohr.com/careers/4911
We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
JOIN US AND GROW WITH US!
We thank all those that have applied. Only those considered for the position will be contacted.
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