Connexion Inscription gratuite
Postuler

Publié il y a 10 jours

Bilingual Senior Program Manager - Nurse Practitioner Team Lead

@ TELUS

Toutes ses offres Site Web

Ottawa, ON · Toronto, ON · Québec, QC · Montréal, QC

2+ ans d’expérience
Postuler
SIGNAUX

En bref

TELUS Health is hiring a bilingual Clinical Lead, a Nurse Practitioner who will lead clinical strategy and operations for its virtual care teams nationwide. The role reports to the Head of Clinical Services and covers clinical protocols, chart audits, national alignment and clinician retention. It is a remote, full-time temporary position of 12 to 18 months, Monday to Friday, with French and English mastery required.

Responsabilités :

  • Lead clinical strategy for physicians, nurse practitioners and nurses
  • Develop and implement evidence-based clinical protocols
  • Conduct chart audits and oversee clinical reviews
  • Harmonize clinical processes and policies nationally
  • Act as bridge between clinical teams and management

Résumé des exigences :

  • Primary Care Nurse Practitioner in good standing
  • Minimum 2 years as a Nurse Practitioner
  • Prior team oversight and change management experience
  • Mastery of French and English, spoken and written
  • Strong data analysis and leadership skills

Outils et compétences

Google SuiteWindowsMac OS
Source et dates

Site carrière / système de candidatures · successfactors

Date publiée par l’employeur
2026-10-31
Première détection par notre source
2026-10-09
Mise à jour du dossier source
2026-11-08

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineMédecins et pratique avancée
Expérience2 an(s) et plus
Gestion d’équipeOui
Heures par semaine37.5
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailDomicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler
ChampValeur
Siège socialVancouver
Offres sur Jobsy143
Description

Description

Schedule: Flexible Monday to Friday (remote)
Status: Temporary Full-Time (12 to 18 months)

Join our team

TELUS Health is the leading Canadian virtual care platform; we are reimagining how healthcare can look differently – benefiting both patients and providers. We connect millions of Canadians across the country to our team of kind and knowledgeable primary care providers; through our user-friendly app, our team of Registered Nurses, Nurse Practitioners, and Physicians can help patients get new and refill prescriptions, obtain specialist and lab referrals, and have their health questions answered - 24/7, across the country, in French and English.

At the core of our mission is a passion to improve the health experience for patients and providers, leading to better health outcomes for everyone. We wake up every day with a single, simple question: “how can we help more people?” This question has united us more than ever during the COVID-19 pandemic, as we all rallied around this worthy cause. Aiming to put virtual care in the hands of every Canadian, we help employees stay healthy and keep them performing at their best.

Like the clinical service we deliver, our team culture values kindness, compassion, collaboration, and critical thinking. We’re a tight-knit, supportive team that is connected by our common mission to do good in the world and make a positive, impactful difference in Canadian healthcare.

Our team and what we’ll accomplish together

We are seeking a dedicated full-time Clinical Lead to join the TELUS Health Virtual Care team.

As a Clinical Lead, you will report directly to the Head of Clinical Services and play a pivotal role in driving Clinical Operations initiatives. Your primary focus will be on optimizing team workflows and elevating clinical service excellence through clinical leadership based in evidence-based care delivery primarily to both English and French speaking Nurses, Nurse Practitioners and Physicians.

In this key position, you will leverage your extensive clinical expertise to provide comprehensive support and leadership to our clinical teams nationwide. Collaborating closely with other Clinical and operational leaders, you will spearhead both short-term and long-term projects. Your responsibilities will include the development, implementation and evaluation of streamlined clinical protocols and processes to ensure the delivery of high-quality care efficiently.

As a lead for clinical projects, you will engage with various business units to conceptualize and introduce innovative clinical tools and products. Your role will be instrumental in shaping the future of clinical services at TELUS Health Virtual Care, driving continuous improvement and fostering a culture of excellence in patient-centered care.

What you’ll do

Leading Clinical Strategy: Spearhead the strategic direction for our dynamic team of Physicians, Nurse Practitioners, Registered Nurses, and Medical Secretaries, fostering a collaborative and positive work environment

  • Facilitating Communication: Act as a bridge between the clinical team and management, effectively conveying feedback and sentiments while aligning with business objectives. Strive to maintain a balance between clinician retention and organizational goals

  • National Operations Alignment: Harmonize processes, communications, policies, training, and operations on a national scale, ensuring the retention of top talent across Canada

  • Operational Excellence: Drive operational "hygiene" by developing and implementing evidence-based clinical protocols, conducting chart audits, overseeing clinical reviews, managing patient escalations, and formalizing continuing medical education to support our expanding virtual care operations

  • Process Improvement: Introduce and support new processes and metrics to support the broader management team in optimizing operational efficiency

  • Local Operations Leadership: Serve as a jurisdictional clinical practice expert, navigating regulatory environments, understanding practitioner scope of practice limitations, and leading province-specific lab strategies

  • Clinical Expertise: Represent the clinical perspective in business meetings and client engagements, leveraging your expertise to shape innovative programs and services that enhance our existing operations

    • Qualifications

    What you bring

    • Primary Care Nurse Practitioner in good standing with the affiliated regulatory body

    • Bilingualism & mastery in French and English, both spoken and written is mandatory

    • Minimum of 2 years of experience as a Nurse Practitioner, with prior team oversight and change management experience

    • Strong organizational and facilitation skills, data analysis and leadership abilities

    • Demonstrates a passion for growth and development in a fast-paced environment, with a keen interest in technology and healthcare

    • Highly comfortable with IT systems, including Google Suite, Windows and Mac OS

    • Curious, analytical, entrepreneurial, resourceful, adaptable, and communicative

    • Availability: Able to work 7.5 hours a day, Monday to Friday

    Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

    #LI-Remote

    #INDTH

    Emplois semblables

    • Program Manager, Retail Product Transformation and Operating Model Design [AQ-25792]

      Toronto, ON
      Contrat

      Aquent

      10+ ansCandidates need 10+ years in business transformation, program management, operating model design or organizational change, with retail product data or digital commerce experience. Strong workshop facilitation, executive PowerPoint skills and on-site availability in Toronto Monday to Thursday are required.

      PowerPoint, Syndigo, Stibo, Akeneo, Salsify, Adobe Experience Manager Assets

    • Senior Program Manager

      Toronto, ON
      Temps plein

      Ontario Health

      7+ ansOntario Health needs candidates with a Bachelor's or Master's degree or equivalent experience and 7 to 10 years of progressively senior program experience. Strong Agile and Scrum knowledge, contract and budget management, leadership and stakeholder influence skills are required, with health or public sector experience preferred.

      Azure DevOps, Jira

    • Senior Program Manager – AI Security Research

      Toronto, ON
      Contrat

      Centraprise

      10+ ansCentraprise needs 10+ years of technical program or project management experience and a strong grasp of AI/LLMs, cybersecurity, software engineering and cloud. Candidates should have run technical POCs and product evaluations and communicate well with stakeholders. Cybersecurity certifications such as CISSP, OSCP, CSSLP or CISM are an advantage.

      Docker, Kubernetes

    • Program Manager

      Toronto, ON
      Temps plein

      Emeritus

      3+ ansCandidates need 3-5 years of experience managing learning program delivery and running online programs on an LMS such as Canvas. Emeritus also requires knowledge of learning design, strong video conferencing and Microsoft Office skills, and fluent written and verbal communication.

      Canvas LMS, Zoom, WebEx

    • Program Manager - Injection Mold Tooling

      Windsor, ON
      Temps plein

      Express Employment Professionals Windsor

      5+ ansCandidates need about 5 years of experience in plastic injection mold tooling, mold design, or tooling engineering, plus project coordination skills. Strong communication, customer-facing confidence, Microsoft Office skills, and a valid driver's licence and passport are required.

      Microsoft Office, VISI, Cimatron, ERP systems, project scheduling tools

    • Program Manager - V

      Toronto, ON
      Hybride

      SPECTRAFORCE

      3+ ansCandidates need 3 to 8 years of project management experience, ideally from a Big 4 or major consulting firm, with strong communication, presentation and requirements gathering skills. A basic understanding of the end-to-end compensation process is required.

      Salesforce

      Program Manager - V

      Toronto, ON
      Hybride

      SPECTRAFORCE

      3+ ansCandidates need 3 to 8 years of experience, ideally consulting experience from a Big 4 or major consulting firm. Strong project management, communication, presentation and requirements gathering skills are needed, along with a basic understanding of the end-to-end compensation process.

      Requirements gathering, Communication skills, Leadership, Stakeholder management, Documentation, Change management

    • Program Manager, Belleville

      Belleville, ON
      85k–100k $/an

      TalentWorld: TalentWorld is a full-service recruitment and staffing agency that specializes in outsourcing, without losing the human element.

      Candidates need previous automotive manufacturing experience, plus knowledge of APQP, PPAP and product development. Strong financial, negotiation, organizational and problem-solving skills, along with Microsoft Office and Project proficiency, are also required.

      Microsoft Office, Microsoft Project

    Lieux et modes de travail

    Lieux

    Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

    Astuce : ajoutez le télétravail pour élargir la recherche.

    Exclure des lieux

    Mode de travail

    Offres de cette entreprise dans les résultats

    Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.