Connexion Inscription gratuite
Postuler

Publié il y a 69 mois

Customer Service Representative

@ Thos. R. Birnie & Sons

Toutes ses offres Site Web

Hamilton, Ontario

21–25 $/hTemps plein2+ ans d’expérience
Postuler
SIGNAUX

En bref

Thos. R. Birnie & Sons, a family-owned plumbing and drains company, is hiring a full-time Customer Service Representative to answer calls, book service appointments and follow up with customers. The role is office-based on scheduled shifts, paying $21 to $25 per hour, with health and dental benefits and an RRSP match.

Salaire :

21 $–25 $ de l’heure

Responsabilités :

  • Answer incoming calls in a friendly, professional manner
  • Convert calls into scheduled service appointments
  • Make follow-up and membership calls
  • Coordinate and prioritize service schedules
  • Keep the customer database accurate

Résumé des exigences :

  • Minimum two years of customer service experience
  • Preferably call center experience
  • Open availability for scheduling
  • Strong communicator and relationship builder
  • Detail-oriented and able to multitask

Outils et compétences

customer database

Avantages mentionnés

Assurance maladieSoins dentairesRégime de retraite
Source et dates

Type de source non vérifié · careerplug

Date publiée par l’employeur
2021-03-23
Première détection par notre source
2026-10-09
Mise à jour du dossier source
2026-10-16

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience2 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésRégime de retraite, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Thos. R. Birnie & Sons

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Birnie.Pro We'll Make It Flow | Enhancing Lives For Over 100 Years

Description complète de l’entreprise

Birnie Plumbing & Drains (formerly Thos. R. Birnie & Sons) is an original family owned company that has been providing service to the Hamilton and Golden Horseshoe communities for 100 years. We specialize in residential plumbing and drain services. Our team is dedicated to enhancing the lives of the people we meet daily, and we have been for generations!

Abonnés LinkedIn
101
Personnes associées sur LinkedIn
11
Bureaux déclarés
  • 390 Lake Ave N, Hamilton, Ontario L8E 3A2, CA
Autres noms enregistrés
  • Thos. R. Birnie & Sons
  • Birnie Plumbing and Drains
Spécialités
  • Original family owned and operated and We specialize in residential plumbing and drain services
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

Birnie Plumbing & Drains (formerly Thos. R. Birnie & Sons) is an original family owned company that has been providing service to the Hamilton and Golden Horseshoe communities for 100 years. We specialize in residential plumbing and drain services. Our team is dedicated to enhancing the lives of the people we meet daily, and we have been for generations!

ChampValeur
SecteurIndividual and Family Services
Taille11-50 employees
Siège socialHamilton, Ontario
Type d’organisationPrivately Held
Fondée en1922
SpécialitésOriginal family owned and operated and We specialize in residential plumbing and drain services
Offres sur Jobsy6
LinkedInVoir la page
Description

The Opportunity:

Are you a people person with a passion for helping others? As a Customer Service Representative you are a vital member of our team, acting as the first point of contact for our customers and ensuring that every caller feels heard and cared for.

Key tasks include:

  • Answer incoming calls with a friendly and professional attitude
  • Convert calls into scheduled service appointments
  • Make follow-up calls after recent service visits to verify customer satisfaction
  • Make outbound calls to membership customers to book annual appointments
  • Prioritize and coordinate service schedules
  • Keep customer database up-to-date with accurate information
  • Handle other admin tasks as needed

Job Type: Full Time

Pay: $21 - $25 per hour

Job Location: Our Customer Service Representatives work at our office for each scheduled shift.

What We Offer:

  • Supportive and friendly office team environment.
  • Competitive wages.
  • Health & dental benefits.
  • RRSP plan with company match.
  • Culture building events.
  • Training and resources to help you learn and grow

What We Are Looking For:

  • Minimum two years of customer service experience, preferably in a call center environment.
  • Open availability for scheduling.
  • A great communicator with the ability to connect and build positive relationships with customers and your team.
  • Detail-oriented with the ability to multitask.
  • Demonstrates a positive attitude and willingness to learn and grow.
  • Customer service focused.

Job Availability

We accept applications for this position on an ongoing basis. We are currently considering applications for future opportunities. We encourage all interested candidates to apply.

Artificial Intelligence (AI)

We use an Applicant Tracking System that may use AI components to assist in the screening or assessment of job applications for this position. All final hiring decisions are reviewed and made by our human recruitment team.

About Us:

Trusted for over 100 Years!

Birnie Plumbing & Drains is a family-owned company that has proudly served our community since the 1920s. With four generations of expertise, we specialize in residential plumbing & drains services while delivering quality workmanship, lasting solutions, and exceptional customer care. Our team is dedicated to enhancing the lives of the people we meet every day, just as we have done for generations. Learn more at www.birnie.pro

Please note Birnie Plumbing & Drains is an equal opportunity employer. Accommodations are available through the hiring process upon request. Please notify us if you require an accommodation and we will work with you to meet your needs.

Emplois semblables

  • Customer Service Representative

    Cobourg, ON

    Bank of Montreal

    Candidates need no prior experience, though a post-secondary degree or certification is an asset. They should be comfortable with digital tools, skilled at building customer rapport and able to work collaboratively.

    Tablets, Online banking tools, Applications

    Customer Service Representative

    Timmins, ON

    Bank of Montreal

    Candidates need no prior experience, though a post-secondary degree or certificate is a plus. They should be comfortable with digital tools, able to help others use them, and show strong interpersonal, listening and problem-solving skills.

    Online banking tools, Tablets, Social media

    Customer Service Representative

    Campbellford, ON

    Bank of Montreal

    Bank of Montreal needs candidates with strong interpersonal and communication skills, comfort with digital and online banking tools, and a passion for helping customers. No prior experience is required, though a post-secondary degree or certification is an asset.

    Online banking tools, Tablets, Social media

    Customer Service Representative

    Campbellford, ON
    Temps partiel

    Bank of Montreal

    Candidates need no prior experience, though a post-secondary degree or certification is desirable. They should be comfortable with digital tools, skilled at helping people use online banking, and able to build rapport and communicate clearly.

    Online banking tools, Tablets, Social media

    Customer Service Representative

    Cobourg, ON
    Temps partiel

    Bank of Montreal

    Candidates need no prior experience, though a post-secondary degree or certification is an asset. They should be comfortable with digital tools, skilled at helping people use them, and able to build rapport and solve problems.

    tablets, smart phones, online banking tools

  • Customer Service Representative - Bilingual (English/French) - Open to all levels of experience!

    North Bay, ON
    Temporaire

    Ministry of Public and Business Service Delivery and Procurement

    Candidates need advanced oral French, confirmed before hire, plus strong customer focus, patience, and empathy. They also need computer proficiency with Microsoft Office and databases, clear communication, and good team collaboration.

    Microsoft Office, database programs

  • Customer Service Representative

    Newmarket, ON
    17,60–18,60 $/h

    U-Haul Co. (Canada) Ltd.

    Candidates need a valid driver's licence with a good driving record and a high school diploma or equivalent. Friendly, motivated people who like helping others are wanted, and the work involves moderate physical effort and lifting up to 50 lbs.

    U-Scan, forklift, propane equipment, trailer hitches

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.