Publié il y a 7 mois
Guest Service Agent
@ InnVest Hotels
Parry Sound, Ontario
En bref
InnVest Hotels is hiring a part-time Guest Service Agent to check guests in and out, handle payments and accounts, answer requests and resolve minor complaints. The work involves front-desk reservations, upselling room rates and promoting hotel services.
Responsabilités :
- Check guests in and out and process payments
- Book reservations and answer guest requests
- Promote hotel services and upsell room rates
- Resolve minor guest complaints and escalate major ones
- Handle cashier accounts, deposits and safe-deposit items
Résumé des exigences :
- Professional, courteous appearance and manner
- Follow company policies and procedures
- Cash-handling and guest account experience
Outils et compétences
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-04-26
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Déplacements | avion : aucun · route : aucun |
| Position | Surtout debout |
| Exigences physiques | physique faible · ordinateur modéré |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
InnVest Hotels
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
PASSION DRIVES PERFORMANCE
Description complète de l’entreprise
Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices. Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: partnership delivers the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo. With 81 hotels in our portfolio, representing 14 internationally recognized hotel brands, InnVest is the largest owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels, making InnVest the largest operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, British Columbia to Corner Brook, Newfoundland. From roadside inns to luxury urban properties, we are also experientially diverse. At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
- Abonnés LinkedIn
- 9 535
- Personnes associées sur LinkedIn
- 247
- Bureaux déclarés
- 200 Bay Street, Royal Bank Plaza, South Tower, Suite 2200, P.O. Box 126, Toronto, Ontario M5J 2J1, CA
- Catégories d’activité
- Real Estate
- Autres noms enregistrés
- Algonquin Resort
- InnVest Hotels
- Spécialités
- Hospitality
- Real Estate
- Asset Management
- and Hotel Management
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices. Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but…
| Champ | Valeur |
|---|---|
| Secteur | Hospitality |
| Taille | 5,001-10,000 employees |
| Siège social | Toronto, Ontario |
| Type d’organisation | Privately Held |
| Spécialités | HospitalityReal Estate Asset Managementand Hotel Management |
| Offres sur Jobsy | 130 |
| Voir la page |
- Registers guests into the hotel in a prompt and courteous manner using upselling techniques to maximize room rates; prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift.
- Checks guests out of the hotel; processes customer payments according to established policies and procedures.
- Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase
- Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
- Books guest reservations or coordinates with reservation
- Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.
- Issues, controls and releases guest safe-deposit
- Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.
- Provides a professional image at all times through appearance and dress.
- Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
Journal
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