Lead Technician (310 T)

Experience the Somerville difference for your career!

Lead Technician (310 T) Scarborough

Join our growing, forward-thinking team! For over 60 years, Somerville has represented integrity and quality in the transportation industry. Our highly trained sales and service teams have built a strong reputation through their commitment to exceptional customer service.

We are a dynamic, family-owned organization offering a full suite of transportation solutions, including new and used HINO truck sales, financing, leasing, daily rentals, parts, and service. We are currently looking for an experienced Lead Technician/ Shop Supervisor to join our team in Scarborough.

About the Role

As a Somerville Truck Shop Supervisor/Shop Foreman, you will be the go-to person for truck repair and maintenance operations. You will function as a working foreman and licensed technician, providing both skilled technical labor and on-site team leadership You bring at least 5 years of supervisory or management experience in the transportation industry and strong technical expertise as a 310T Journeyman Truck Technician or Interprovincial Red Seal Technician.

You are a hands-on leader with excellent organizational, leadership, and problem-solving skills who is dedicated to keeping customers safely on the road with a customer first mentality. You are committed to leading by example and developing the next generation of apprentices to become master technicians.

You will function as a working foreman and licensed technician, providing both skilled technical labor and on-site team leadership.

Key Responsibilities

• Promote positive and professional relationships with customers and company personnel
  
  
• Conduct daily safety meetings and foster a strong culture of workplace safety
  
  
• Oversee repairs to ensure timeliness, quality, and accuracy while assisting with vehicle repairs when needed
  
  
• Train, mentor, and supervise all Shop Service Department employees
  
  
• Improve customer service quality by evaluating and redesigning service processes
  
  
• Communicate service metrics and monitor department performance
  
  
• Analyze results and implement operational improvements
  
  
• Measure and develop department productivity, efficiency, and overall performance
  

• Assist the Service Manager with developing and maintaining training programs for Service Department staff
  
  

Qualifications

• 310T Truck and Coach Technician License or Interprovincial Red Seal Certification
  
  
• Minimum 5 years of supervisory or management experience in the transportation industry
  
  
• Strong experience as a Journeyman Truck Mechanic (Hino experience preferred)
  
  
• Cummins experience / certified
  

• Proven leadership, organization, and team development skills
  
  
• Commitment to safety, quality service, and operational efficiency
  
  

What You’ll Receive

• Comprehensive health and dental benefits
  
  
• Employee Assistance Program (EAP) and vision care coverage
  
  
• Professional development and training opportunities
  
  
• Company social events and team-building activities
  
  
• Career advancement opportunities within a family-owned organization
  
  
• A supportive and engaging team environment
  
  

Equity, Accessibility & Hiring Process

At Somerville Auto Group, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Somerville Auto Group is committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

We may use Artificial Intelligence (AI) tools to assist in drafting job descriptions based on company standards and role requirements. These tools are not used to assess, screen, or make hiring decisions about candidates. We also use an Applicant Tracking System (ATS) to screen applications against the minimum qualifications for this role. Applications that meet these requirements are then reviewed manually by our recruitment team.

We encourage applications from all qualified individuals. While we thank all applicants for their interest, only those selected for further consideration will be contacted.