Locum Pool - Casual Medical Secretary

About Us:

Access Alliance Multicultural Health and Community Services (AAMHCS) is a Community Health Centre that is committed to and works to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. We do this by facilitating access to services and addressing systemic inequities. The Centre envisions a future in which diverse individuals, families and communities can achieve health with dignity.

Our dynamic and collaborative inter-professional team includes physicians, nurses, social workers, dieticians, settlement workers, health promoters, community-based researchers and a cutting-edge Health Interpretation Program. We operate three busy centres covering the City’s West and East End as well as Downtown. All easy to reach using public transport. To learn more about Access Alliance, our programs and services and locations, please visit our website: https://accessalliance.ca/

We are seeking experienced, highly organized, focused individuals who thrive in an energized environment to provide coverage at anyone of the three sites as a result of un-planned and planned absences and short leaves (sick, vacation, secondments to other departments). This position is on-call basis and does not guarantee minimum hours at any time. This position is best suited for individuals who are looking for casual work or to supplement a part-time job they already have.

What you will do?

• Performing administrative tasks in support of clinical and non-clinical teams
• Scheduling patient appointments, preparing and maintaining patient charts, filing results and correspondences received
• Reviewing of telephone, facsimile, surface mail and email messages
• Forward information to other physicians respecting patient confidentiality and privacy including retrieval of release of information documents as necessary
• Maintenance of appointment-based staff schedules and processing all dictated clinical notes (i.e. fax to referring physicians)
• Working collaboratively with other administrative support staff
• Other duties as required

What you need?

• Medical Administration certificate or College Diploma in Office Administration with combination of education and relevant work experience
• Experience working in a community health setting
• Proficient in Outlook, Word, Excel, and experience with Practice Solutions Suite (PSS) electronic medical record system
• Excellent keyboarding skills and the ability to type at least 55 words per minute;
• Proficient in Medical Terminology
• Excellent communication skills, both written and verbal
• Good understanding of barriers faced by newcomers and knowledgeable about community programs and services available to them
• A second language reflective of the agency’s client population is preferred
• Excellent customer service and interpersonal skills
• Excellent organizational skills and demonstrated ability to multi-task and work under pressure in an ever-changing environment
• High degree of initiative, judgement and problem-solving abilities
• Attention to detail, commitment to error free work
• Ability to work independently with minimal supervision
• Ability to work in a culturally competent manner with diverse population and within a diverse work environment
• Travel within Toronto and work flexible shifts including evenings
• Legally entitled to work in Canada

What is next?

Please submit your resume and cover letter for the "Locum Pool - Casual Medical Secretary" by clicking on "Apply". We will review your application and if you meet our criteria we will get in touch with you.

AAMHCS is a community-based organization that operates from a pro-choice, anti-oppression, and participatory framework. In your cover letter, we invite you to articulate why you wish to work with Access Alliance, and in what ways did you wish to put your skills, experience, and education into action for this role and for Access Alliance at this time. Knowledge of the neighbourhoods we serve and how agency values would be integrated in your day-to-day work may be interview questions.

We thank all applicants for their interest but only those selected for an interview will be contacted. Please note that a criminal background check and Vulnerable sector check will be conducted for this position as a condition of employment.

We are committed to a workforce reflective of the diversity of the City of Toronto and the communities we serve. We encourage applications from those who provide different perspective and contribute to diverse ideas including those from racialized and 2SLGBTQI+ communities.

AAMHCS is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Applicants need to make their needs known in advance.

AAMHCS encourages a scent-free environment.

When called to provide the service, you will work 9:00am-5:00pm and/or 12:00pm-8:00pm (including one-hour unpaid lunch time)