Manager, Operating Model & Org Design, Business Agility

Job Type: Permanent
Work Model: Hybrid
Reference code: 132027
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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What will your typical day look like?

If you’re an outside-the-box thinker who enjoys exploring the intersection between people, strategy, operations, and process improvement, then our team is the right fit for you.

We are seeking dynamic, outcome-oriented problem solvers who are excited by the prospect of challenging the status quo. See below for a sample of focus areas where you would be spending your energy on:

• Providing end-to-end Business Agility transformation across all business functions, with a focus on:
  • Enterprise Transformation Strategy and Design
  • End-to-end Product Delivery Flow
  • Organizational Design & Culture Change
  • Leadership Advisory and Coaching
• Leading large-scale transformation implementations with various clients’ business functions including Product, Engineering, Data Analytics, Marketing, Sales, Finance, HR, Risk, and IT
• Innovating on our current thinking and bringing in new approaches to changing how our clients deliver value to their customers
• Driving sales/business development efforts to support firm and client’s growth objectives
• Contributing to knowledge sharing, internal/external eminence, continuous improvement, and team coaching and mentorship in alignment with our strategic OKRs
• Influencing clients, teams, and individuals positively, leading by example and establishing confident relationships
• Understanding key objectives for clients and Deloitte, and aligning people with them to set appropriate priorities and direction

About the team

The focus and passion of Deloitte’s Operating Model & Organizational Design offering is to help our clients become a place where their employees are passionate about the work they do, and they can dramatically accelerate the speed at which can deliver value. Our transformation approach is based on a feedback-driven, co-creative working style where we partner with our clients to design, implement, and guide their organization in a new way of working, with agility at the forefront Each of our professionals is a strategic thinker with a passion for helping organizations innovate on the way they work. We ask our clients the tough questions, challenge them towards making real sustainable change and help them achieve it by working on the ground with them. We measure our success by the business outcomes we help our clients achieve, and the positive impact we have on our team members. As trusted advisors to many leading organizations, we are a market leader in the Business Agility space, with over 1000 agile practitioners in North America, and over 100 dedicated to business agility transformations. Our key clients span public sector, mining & resources, consumer business, insurance and banking industry segments. We are growing our team at an exceptional rate and are looking for passionate and capable leaders to support our expanding business.

Enough about us, let’s talk about you

You are someone with:

• 5-10 years of client-facing consulting experience from a globally recognized consulting firm or relevant industry experience
• Proficiency in one or more of the following areas:
  
  • Business/Product management
  • Change Management, Organization Transformation Strategy
  • Customer Experience / Design thinking
  • Culture Hacking / Culture Change
  • Agile methodologies (i.e., Scrum and Kanban) to Enterprise functions such as Marketing, HR, Audit, etc.)
• LEAN methods & tools (e.g., A3s, Value Stream Mapping, etc.)
• Ability to engage with and influence ‘C’ level executives
• Formulate detailed business cases for how an organization can achieve its business goals by embracing agility
• Creative ways of training and coaching clients’ teams (simulations, games, culture hacks etc.) with both supporters and detractors
• Experience in strategic agile framework definition, operating model design, product delivery flow, organizational design, Centre of Excellence (CoE) setup, etc.
• Integrate innovative ways to position a strategic direction
• Loves to facilitate client workshops with teams and senior leadership (e.g., Road-mapping, MVC and OKR definition, story mapping, opportunity canvas, customer journey mapping, value stream mapping, etc.)
• Advanced knowledge/experience with Microsoft Professional Suite (PowerPoint, Excel & Word)
• Excellent presentation and communication skills: both written and verbal
• Model the attributes of a Servant Leader
• Ability to commit to traveling (based on client and project requirements)
• Quebec Locations: Bilingualism in French and English is required for this position due to the nature of the role having interactions with National & Global clients and project teams.

Total Rewards

The salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.