Organizational Design & Effectiveness Manager (12 Month Fixed Term Contract), Deloitte Global People

Job Type: DTTL - Secondment
Work Model: Hybrid
Reference code: 132760
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Calgary, AB; Edmonton, AB; Ottawa, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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What will your typical day look like?

The Organizational Design and Effectiveness (OD&E) Manager will work closely with senior Global executives, People CoEs and Advisory teams and Deloitte Global enabling areas, serving as a centralized point of contact to help scope, project manage, and execute business initiatives and special projects across Deloitte Global.

The OD&E Manager will lead operating model redesign and related programs supporting a variety of strategic initiatives and special projects across Deloitte Global. A core focus of this role is to help the organization leverage opportunities and address challenges presented by AI and automation. Activities include facilitating leadership working sessions to refine redesign intent and objectives, leading the development of capability models and operating model components, and conducting data-driven assessments and detailed design—integrating AI and automation considerations throughout. The OD&E Manager will enable leadership transitions, support implementation activities, and help embed new, AI-enabled ways of working. This is a highly strategic, analytical, and collaborative role and an exciting opportunity to drive high-impact work for a global organization. The ideal candidate will have a background in organizational design, organizational effectiveness, project management, organizational analytics, and executive communications.

Key Responsibilities:

• Lead multiple organization design, people initiatives, and strategic projects—including those focused on integrating AI and automation—by collaborating with specialists, consultants, the Global People Centers of Excellence, and stakeholders across business units.
• Conduct current state assessments, develop recommendations, and design/build solutions with a focus on the impact and adoption of AI and automation within operating models and workforce structures.
• Drive concept development, define project scope, and execute on strategic and operational business initiatives.
• Act as a change agent by applying stakeholder analysis and change management techniques, including the development of change management plans, stakeholder maps, and communication strategies.
• Build strong relationships and collaborate across the People organization to identify and address current and future people-related initiatives.
• Proactively anticipate challenges and provide practical, actionable solutions to business leaders.
• Manage multiple projects concurrently, partnering with People leaders, team members, and stakeholders to ensure alignment and progress.
• Participate in cross-functional working groups to address complex organizational issues and develop effective solutions.
• Develop and monitor project plans, track risks, and report progress against milestones to ensure initiatives remain on schedule.
• Utilize organization design tools such as Orgvue and AI-driven analytics platforms to enhance organizational effectiveness and support business objectives.

About the team

The Global (DTTL) People team supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.

Enough about us, let’s talk about you

• Bachelor’s degree in Business Administration, Organizational Psychology, Human Resources, or equivalent required
• 7+ years of experience in a Human Capital, Strategy Consulting, and/or Org Design role for a large, global, matrixed organization
• Significant experience in change management, operating model redesign, and organizational design, preferably on global projects/initiatives
• Strong consultative skills and client service orientation
• Experience leveraging AI-driven tools and data analytics platforms (e.g., Orgvue, Workday, Tableau, or similar) in organizational design or organizational effectiveness projects
• Familiarity with the impact of AI and automation on operating models, workforce structures, and ways of working
• Ability to interpret AI-generated insights to inform organizational design recommendations and strategic decisions
• Demonstrated interest in staying current with emerging trends in AI, digital transformation, and the future of work
• Exceptionally strong project manager who can design and take initiatives from concept to execution
• Able to manage competing, high-priority demands; prioritizing workload, managing projects and multiple responsibilities against strict deadlines
• Excellent strategic thinker, with demonstrated experience translating strategic goals/concepts into action plans and implementing initiatives at an operational level
• Strong interpersonal and collaboration skills
• Ability to establish credibility and rapport with senior stakeholders globally and in a virtual environment
• Superior oral and written communication skills; able to adjust communication style based on the audience
• Strong analytical skills and ability to prepare executive-ready materials, including mastery of PowerPoint and Excel
• Comfortable working in a fast-paced, results-oriented culture
• Able to navigate a global, matrixed, and mostly virtual environment for effective outcomes
• High comfort level in ambiguous situations; able to learn quickly and exercise judgment in situations where data may be elusive

Other Qualifications Preferred:

• Entrepreneurial mindset
• Relevant post-graduate level degree desired
• Experience in Organizational Design, Organizational Effectiveness, Change Management, Workforce Transformation, Managerial Design, or Job Evaluation
• Proven experience effectively prioritizing workload to meet deadlines and work objectives
• Track record of business development in professional services
• Strong proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
• Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience
• Ability to multitask in a fast-paced environment
• Ability to zoom-in and out, as well as work across all levels

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.