Project Manager

Who we are

Xodus Travel Services Inc. was established with a clear mission: to tackle and resolve the limitations within the Canadian travel insurance industry that became glaringly apparent during and in the aftermath of the global pandemic. Recognizing the unprecedented challenges faced by travelers and the insurance sector alike, Xodus is committed to revolutionizing the landscape of travel insurance, ensuring Canadians have access to comprehensive and responsive coverage in an ever-evolving world. Be a part of the solution.

About the role

The Project Manager is responsible for orchestrating the successful delivery of projects by effectively managing resources, timelines, and stakeholder expectations. This role requires the integration of strategic planning and tactical execution to ensure that projects align with the company's objectives and deliver measurable value. The Project Manager will lead cross-functional teams through the project lifecycle, from initiation to closure, ensuring that all project goals are met within scope, time, and budget constraints.

What you'll do

• Develop detailed project plans that outline milestones, key deliverables, and resource allocation. Align project objectives with the company’s strategic goals to ensure long-term value and sustainability.
• Allocate and manage resources, including team members, budget, and materials, to optimize project efficiency and productivity. Ensure that resources are adjusted as needed throughout the project lifecycle.
• Develop and maintain project schedules to ensure timely completion. Monitor progress, identify potential delays, and implement corrective actions to keep the project on track.
• Serve as the primary point of contact for all project stakeholders. Facilitate regular updates and meetings to ensure alignment and address any concerns or issues promptly.
• Identify potential risks and develop mitigation strategies to minimize impact. Regularly review and update risk management plans as the project progresses.
• Implement and oversee quality control processes to ensure that project deliverables meet the required standards and specifications. Conduct regular assessments and evaluations to guarantee high-quality outcomes.
• Monitor project expenses and ensure that the project remains within budget. Prepare financial reports and forecasts to provide transparency and support decision-making.
• Lead cross-functional teams, fostering a collaborative and productive work environment. Provide guidance, support, and mentorship to team members to enhance their performance and professional growth.
• Maintain comprehensive project documentation, including plans, reports, and evaluations. Ensure that all project records are accurate, up-to-date, and accessible to relevant stakeholders.
• Promote a culture of continuous improvement by encouraging feedback and implementing lessons learned from previous projects. Identify areas for enhancement and develop strategies to improve future project outcomes.

The skills you bring

• A bachelor’s degree in business or related field; a Master’s degree or certifications like PMP (Project Management Professional) can be advantageous.
• Several years of experience in project management, including hands-on experience with project planning, execution, monitoring, and closure. Experience in managing large and complex projects can be advantageous.
• Proficiency in project management software (e.g., Microsoft Project), and a good understanding of business processes and IT systems.
• Familiarity with the insurance industry including the specific technical knowledge or regulatory standards.

What's important to us

• Looking around corners: We want people who can anticipate challenges and opportunities, act with a sense of urgency, and take ownership of their work and outcomes.
• Creative problem solving: We want people who can think outside the box, generate novel ideas, and find effective solutions to complex and dynamic problems.
• Understand and exceed client and consumer expectations: We want people who can listen to and empathize with our clients and consumers, deliver high-quality products and services, and seek continuous feedback and improvement.
• Be a team player: We want people who can collaborate and communicate well with others, respect diversity and inclusion, and contribute to a positive and supportive work environment.

Xodus Travel Services Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Our Talent Acquisition team reviews all applications and a hiring manager always makes the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.