Publié il y a 3 mois
Spare Customer Service Sales Agent
@ Ontario Northland
Moosonee, Ontario
En bref
Ontario Northland is hiring a spare Customer Service Sales Agent at Moosonee Station to cover vacancies from vacations, sick leave and peak periods. The work covers selling bus and train tickets, giving fare and schedule information, handling parcels and baggage, and daily cash reconciliation. Hours are variable and not guaranteed, paid at $29.5362 to $32.8180 per hour under the collective agreement.
Salaire :
29,53 $–32,81 $ de l’heure
Responsabilités :
- Sells ONTC bus and train tickets
- Provides fare and schedule information to the public
- Processes Bus Parcel Express and baggage up to 75 pounds
- Performs daily audit and sales reconciliation
- Responds to customer enquiries and complaints
Résumé des exigences :
- Secondary school diploma or GED
- Customer service experience in a fast-paced environment
- Strong Windows computer skills
- Experience with cash and multi-transaction reconciliation
- Fluency in English and French preferred
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · jazzhr
- Date publiée par l’employeur
- 2026-08-13
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 |
| Horaire | jour, soir, jours fériés, fins de semaine, nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Surtout debout |
| Exigences physiques | physique modéré · soulever 75 lb · ordinateur modéré |
| Langues | English, French |
| Vérifications | casier judiciaire, références, diplômes |
| Candidatures encouragées | Autochtones, Personnes racisées, Femmes, Personnes handicapées, 2ELGBTQI+ |
| Formation | Secondaire (DES) (exigé) |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Rabais employé, Aide au transport en commun |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Ontario Northland
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Connecting the North
Description complète de l’entreprise
Ontario Northland connects Northern Ontario with efficient, safe, and reliable transportation. We provide Motor Coach and Train passenger services; we also operate Rail Freight services and an experienced Remanufacturing and Repair Centre. Learn how we're connecting northern communities, driving economic growth, and offering you new ways to travel across Ontario at OntarioNorthland.ca. Ontario Northland is an agency of the Government of Ontario.
- Abonnés LinkedIn
- 13 423
- Personnes associées sur LinkedIn
- 501
- Bureaux déclarés
- 555 Oak Street East, North Bay, Ontario P1B8L3, CA
- Catégories d’activité
- Railroad
- Freight Service
- Transportation
- Public Transportation
- Autres noms enregistrés
- Ontario Northland
- Spécialités
- Transportation
- Rail
- Bus
- and Refurbishment
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Ontario Northland connects Northern Ontario with efficient, safe, and reliable transportation. We provide Motor Coach and Train passenger services; we also operate Rail Freight services and an experienced Remanufacturing and Repair Centre. Learn how we're connecting northern communities, driving economic growth, and offering you new ways to travel across Ontario at OntarioNorthland.ca. Ontario Northland is an…
| Champ | Valeur |
|---|---|
| Secteur | Rail Transportation |
| Taille | 501-1,000 employees |
| Siège social | North Bay, Ontario |
| Type d’organisation | Government Agency |
| Fondée en | 1902 |
| Spécialités | TransportationRailBusand Refurbishment |
| Offres sur Jobsy | 27 |
| Voir la page |
REPORTS TO: Supervisor Customer Service
DEPARTMENT: Passenger Services
LOCATION: Moosonee
REFERENCE: 500-63C-27
RATE OF PAY: $29.5362- $32.8180/ hour (Increases set out as per the collective
agreement. Full rate effective after 1 year of service)
WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1200 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.
ACCOUNTABILITY STATEMENT:
The Spare Customer Service Sales Agent (CSSA) is responsible for delivering exceptional customer service in person and over the phone, providing accurate and timely information regarding Ontario Northland’s bus and train services. This role functions on a flexible, as-needed basis, covering scheduled shifts during vacations, sick leave, and peak periods. Hours are variable and not guaranteed, requiring adaptability and readiness to support operational needs. The role will be required to fill vacancies at Moosonee Station only.
MAJOR DUTIES/ RESPONSIBILITIES:
- Sells ONTC bus/train and interline tickets
- Provides fare and schedule information for all services to the general public
- Processes and handles incoming and outgoing Bus Parcel Express and baggage (weighing up to 75 pounds)
- Performs daily audit functions in order to reconcile paperwork and daily sales
- Responds to incoming customer enquiries via email, phone or other correspondence
- Responds to customer concerns and complaints
- 8-hour shifts with the availability to work within a 24 hour/7-day operation
- Secondary School Diploma or General Educational Development (GED)
- Excellent customer service skills and have experience in providing customer service in a fast-paced environment
- Strong computer skills and experience using Windows based applications
- Excellent oral and written communication skills
- Project a positive and helpful image at all times
- Previous experience dealing with cash and reconciliation for multiple transactions
- Must have the flexibility necessary to adapt to changing schedules
- Preference will be given to qualified applicants who are fluent in both official languages (English and French)
- Committed to Company Health and Safety
CLOSING DATE: ongoing until position filled. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number. Visit our career website to apply: https://www.ontarionorthland.ca/en/careers
If it is determined that any information provided in the application or during the recruitment process is false, misleading, or incomplete, Ontario Northland may discontinue your candidacy from further consideration.
At Ontario Northland, we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.
Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.
ONTC does not use artificial intelligence (AI) to make or inform hiring decisions. We do use an external applicant tracking system (ATS) to help manage applications efficiently. While the ATS may apply basic automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters.
Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, poste 394 pour plus de renseignements.
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