Supervised Play Leader (Talent Pool)

This is a general job posting to build a talent pipeline for upcoming vacancies. While we may not have an active opening today, we are seeking Supervised Play Leader for our talent pool to consider for future opportunities.

Classification: Casual

Weekly Hours: Up to 24 hours per week

Position Summary:

Reporting to the Wellness and Aquatics Coordinator or designate, the Supervised Play Leader is responsible for delivering care, supervision and activities to children and toddlers in a safe and controlled environment.

Core Duties and Responsibilities:

1. Delivers a high level of care and supervision to children and toddlers while developing, coordinating and providing age-appropriate activities.
2. Ensures the well-being and physical and emotional safety of patrons by organizing and leading quality activities and providing a safe, fun, and rewarding environment.
3. Assists children and toddlers with basic needs relating to feeding, changing and toileting.
4. Maintains relevant logs and is responsible for an accurate record of payment.
5. Ensures program spaces are safe and clean for patron use and provides appropriate supervision at all program facilities/locations.
6. Monitors and maintains a high level of cleanliness within the work area and the facility.
7. Assists with and promotes facility events and programs.
8. Responds to incidents, accidents, and emergency situations, including assisting with directing patrons to safety.
9. Ensures that the facility is accessible and clear of obstacles to allow for use of mobility devices and patron safety.
10. Communicates safety protocols, guidelines, and rules to patrons and user groups and ensures that they are enforced, including correcting inappropriate or unsafe behaviours with patrons where required.
11. Champions the HIGH FIVE Principles of Healthy Child Development and Principles of Healthy Aging whenever possible, understanding their theoretical and practical significance as it relates to delivering high quality and transformative programming to individuals and the community.
12. Serves as a positive role model and leader. Models appropriate problem-solving techniques, providing opportunities for patrons to problem solve.
13. Provides an environment and activities that foster healthy relationships, celebrates individuals’ successes, and remains engaged and attentive to participant’s needs and requests during all programs engaging them to create a sense of community. Provides an opportunity for participants to be creative, competent, and confident.
14. Follows all Town policies and procedures and ensures all health and safety regulations are upheld.
15. Provides backup assistance to other staff in the Recreation Department, as required.
16. Maintains files in accordance with the Town’s Records Management By-law, Policies and Procedures and the Electronic Document and Records Management System (EDRMS).
17. Works in a respectful, friendly and courteous manner and communicates effectively with coworkers, supervisors, elected officials, and the general public.
18. Demonstrates a commitment to diversity, equity, and inclusion through continuous learning, modeling inclusive behaviours, and proactively managing bias.
19. Undertakes special projects and performs other duties as assigned in accordance with departmental or corporate objectives.

Qualifications Required:

1. Ontario Secondary School Diploma or equivalent, or in the process of obtaining.
2. Standard First Aid and CPR Level C.
3. Experience working with children and toddlers is considered an asset.
4. Previous experience in a recreation operation is considered an asset.
5. HIGH FIVE - Principles of Healthy Child Development and HIGH FIVE - Principles of Healthy Aging certification or willingness to obtain, an asset.
6. Good working knowledge of the Occupational Health and Safety Act and WHMIS 2015.
7. Excellent interpersonal skills including the ability to work effectively in a team environment and to exhibit courtesy, tact, and diplomacy in dealing with the public, department officials and other members of staff. Ability to adhere to confidentiality requirements at all times.
8. Good written and verbal communication, customer service, organizational, problem-solving, and time management skills.
9. Ability to provide a current and acceptable vulnerable sector police record check.
10. Possess the physical ability to perform the essential duties of the job.

Physical Demands and Working Conditions:

1. Extended periods of standing, sitting, walking, bending and lifting up to 40 lbs.
2. Conditions vary from an indoor environment to exposure to inclement weather conditions, both hot and cold, rain, wind, dust, bodily fluids, verbal and physical behaviour from patrons and public criticism.
3. Ability to work schedule and shifts as stated. Work outside normal working hours may be required occasionally.