13625 - Employment Readiness Program Specialist

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Integrated Services for Newcomers

Program: Employment & Entrepreneurship Services - WorkBC Employment Services

Employment Type: Temporary Full-Time (35 hours/week),
Contract Duration: January 4, 2027 to March 31, 2027

Number of Positions: 1

About the Position:

The Employment Readiness Program Specialist delivers in Motion & Momentum+ (IM&M+), a 10-week pre-employability program designed for BCEA clients experiencing complex barriers such as long-term unemployment, poverty, trauma, mental health challenges, or systemic exclusion. The Employment Readiness Program Specialist must be in agreement with IM&M+ and belief in the guiding principles of the program. The IM&M+ program is delivered in three progressive modules. It takes a readiness-first approach, helping participants build motivation, confidence, and resilience before moving toward employment or training.

The WorkBC Centre Richmond is committed to creating a welcoming, accessible, inclusive, and culturally appropriate environment to offer IM&M+ to BCEA clients. The Employment Readiness Program Specialist plays a vital role in supporting participants as they rebuild confidence, reconnect with strengths, and move toward meaningful personal, educational, or employment goals.

Reports to: Centre Manager

Key Duties and Responsibilities:

Program Facilitation:

• Deliver pre-employability training cohorts by following IM&M+ guiding principles and approaches using experiential and activity-based learning (training, facilitation materials, participant resources, and training packages to be provided)

• Facilitate group sessions virtually, in person or as a hybrid for cohorts of 6-12 participants in a supportive and trauma-informed environment

• Lead structured activities, guided reflections, and group discussions to build self-awareness, momentum, and future direction

• Adapt facilitation strategies to different learning styles, readiness levels, and participant needs

• Provide one-on-one encouragement and check-ins to support confidence-building and goal development

• Support consistent attendance and engagement throughout the program

• Identify participant needs and provide referrals to WorkBC services and community resources

Administrative:

• Active promotion of IM&M+ and recruitment of suitable BCEA recipients, including outreaching to community services, readiness screening and client registration for the program

• Complete required documentation, including attendance, progress notes, WorkBC registration updates, and milestone tracking

• Prepare IM&M+ materials, digital tools, and learning space for participants

• Maintain resources and program supplies to ensure consistent delivery quality

• Ensure accurate and timely data entry following program and WorkBC standards

• Participate in mandatory IM&M+ training and ongoing delivery support provided by Canadian Career Development Foundation (CCDF)

Education, Training and Experience:

• Minimum 2 years of experience in human services, employment services, counselling, social work, or a related field

• Experience facilitating group programs with diverse or multi-barriered individuals

• Experience supporting individuals facing poverty or complex life challenges

• Experience with community resources and services in Richmond is considered an asset

• Demonstrated understanding of the career development process

• Career development practitioner certification an asset

• Trained in ASIST, Mental Health First Aid, Non-Violent Crisis Intervention, and trauma-informed practice are considered strong asset

Job Skills and Abilities:

• Strong verbal and written communication skills

• Ability to facilitate engaging and experiential group programming

• Ability to mediate conflict and support positive group outcomes

• Strong problem-solving skills and responsiveness to participant needs

• Ability to adapt to changing circumstances while maintaining program goals

• Strong digital literacy for program delivery and communication

• Ability to work respectfully with diverse populations

• Strong organizational and time-management skills

• Ability to maintain accurate documentation

• Additional language(s) is considered an asset

Additional Information:

• Criminal Record Check Required

• Ability to work across multiple locations in Richmond, BC

• Participation in mandatory 5-day IM&M - Facilitator Training (January 2026)

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested applicants should submit their applications by 11:59pm on November 27, 2026

While we appreciate all applications, only those selected for an interview will be contacted.