Account Director, Franchise Markets

About the ALDO Group

Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, we operate under two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit www.aldogroup.com.

Enjoy meaningful recognition, flexible work options, great on‑site perks, generous discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at heart.

Overview

The Account Director, Franchise Markets is responsible for the overall business performance, growth strategy, and profitability of ALDO Group’s franchise business across international markets. The role partners closely with franchise owners, CEOs, and senior leadership teams to drive revenue growth, margin improvement, market expansion, and long-term brand success while ensuring alignment with ALDO Group’s commercial and brand objectives.

This role leads the Account Management team and works cross-functionally with Product Development, Merchandising, Planning, Retail Buying, Marketing, Supply Chain, and Finance to optimize business and product performance. The position has direct accountability for sales targets, assortment strategy, buying, pricing, inventory productivity, and in-season business management.

Key Responsibilities

Develop and execute regional business strategies that drive revenue growth, profitability, market share, and long-term expansion across franchise markets.

Lead and grow strategic relationships with franchise owners and executive leadership teams, aligning partners around shared business objectives and market opportunities.

Own the planning and execution of the four annual Market Week sell-in cycles, maximizing partner investment, sell-in results, and financial performance.

Lead regional product, assortment, and buying strategies to optimize revenue, margin, sell-through, and inventory productivity.

Identify consumer, product, and fashion trends across key markets and translate insights into market-relevant assortments, regional initiatives, and exclusive product opportunities.

Drive in-season business performance through replenishment strategies, inventory optimization, pricing, markdown management, and continuous performance analysis.

Lead, coach, and develop a team of Account Managers and related professionals while fostering a high-performance, accountable, and collaborative culture.

Influence cross-functional stakeholders and represent franchise market needs in key product, commercial, and strategic business decisions.

Key Requirements

Bachelor's degree in Business, Commerce, Marketing, Merchandising, or a related field.

15+ years of experience in account management, buying, merchandising, franchise, wholesale, retail, or international business.

5+ years of people leadership experience with responsibility for coaching, performance management, and talent development.

Significant experience managing international franchise or multi-market businesses, ideally across multiple international markets.

Proven track record of driving revenue growth, profitability, and margin improvement in complex international environments.

Strong buying, merchandising, assortment planning, and product management expertise.

Demonstrated experience leading seasonal buy and sell-in cycles and influencing senior stakeholders and strategic partners.

Strong financial acumen, analytical capability, and understanding of retail, franchising, and international market dynamics.

Building a culture of belonging

We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit.

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