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Publié il y a 8 mois

Account Manager, Personal Lines Client Care

@ Mitch Insurance

Toronto, Ontario

TélétravailTemps plein2+ ans d’expérience
Postuler
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En bref

Mitch Insurance is hiring an Account Manager for its Personal Lines Client Care team. The role supports existing clients through multiple channels, handling policy changes, renewals, cross-selling and billing updates. The posting requires two or more years as an Account Manager or CSR at an insurance brokerage and a RIBO licence, with remote work available from anywhere in Canada.

Responsabilités :

  • Support existing personal lines clients across multiple channels
  • Answer questions, make policy changes and assist with billing
  • Review renewals and cross-sell relevant coverage
  • Act as the client's go-to insurance expert

Résumé des exigences :

  • Two or more years as an Account Manager or CSR at an insurance brokerage
  • Deep knowledge of Personal Lines products
  • RIBO licence
  • Strong listening, critical thinking and attention to detail

Outils et compétences

Source et dates

Site carrière / système de candidatures · bamboohr

Date publiée par l’employeur
2026-03-23
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Expérience2 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Permis et certificationsRIBO licence

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Mitch Insurance

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Introducing lovable insurance

Description complète de l’entreprise

Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. Family-owned since 1948, the business is a marketplace for more than 70 of Canada’s top insurance companies. An unwavering supporter for consumer and public good, Mitch believes that everyone deserves fair and transparent insurance.

Abonnés LinkedIn
3 118
Personnes associées sur LinkedIn
80
Bureaux déclarés
  • 1555 Wentworth St, Unit 200, Whitby, Ontario L1N 9T6, CA
  • 110 Yonge St, Suite 403, Toronto, Ontario M5C 1T4, CA
Catégories d’activité
  • Insurance
  • Financial Services
Autres noms enregistrés
  • Mitch Insurance
  • Mitch Insurance Brokers
Spécialités
  • Car Insurance
  • Home Insurance
  • Commercial Insurance
  • Life Insurance
  • Business Insurance
  • Auto INsurance
  • House Insurance
  • Whitby
  • Ajax
  • Pickering
  • Toronto
  • Oshawa
  • Motorcycle Insurance
  • Small Business Insurance
  • Ontario Insurance
  • and Lovable Insurance
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. Family-owned since 1948, the business is a marketplace for more than 70 of Canada’s top insurance companies. An unwavering supporter for consumer and public good, Mitch believes that everyone deserves fair and transparent insurance.

ChampValeur
SecteurInsurance
Taille51-200 employees
Siège socialWhitby, Ontario
Type d’organisationPublic Company
Fondée en1948
SpécialitésCar InsuranceHome InsuranceCommercial InsuranceLife InsuranceBusiness InsuranceAuto INsuranceHouse InsuranceWhitbyAjaxPickering
Offres sur Jobsy7
LinkedInVoir la page
Description

Account Manager – Personal Lines Client Care

Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. We’ve been recognized as Brokerage and Innovator of the Year, and have been named one of Canada’s Top Growing Companies by The Globe and Mail’s Report on Business magazine multiple times.

We’re growing our Personal Lines Client Care team to help take our client experience to the next level and elevate Mitch to new heights. Are you an experienced Account Manager who enjoys building relationships, problem solving, and ensuring clients feel supported and valued throughout every interaction? Join us!

What you’ll do
Working as part of our Personal Lines Client Care team, your passion for providing top-notch customer service will shine as you support our existing clients with guidance and expertise that helps to strengthen overall retention.

You know that every client interaction is an opportunity to better meet their needs. Yes, this means up-selling, but not in a pushy way. More in a “how else can I help you today?” way.

You’ll work with clients through multiple channels to answer questions, make policy changes, review renewals, cross-sell, update files, assist with billing changes, and complete other service requests. You’ll be their go-to insurance expert, providing professional advice to ensure they have the protection they need.

What you’re amazing at

  • Building strong client relationships and collaborating with teammates from across our brokerage
  • Using strong sales instincts and creating client-focused solutions that help provide better protection and value
  • Multi-tasking in a fast-paced environment and staying organized while dealing with information/requests coming from different sources
  • Applying strong listening and critical thinking skills with an eye for detail
  • Staying positive and thriving under pressure

Your qualifications
You’ve worked as an Account Manager or CSR at an insurance brokerage for two or more years and have deep knowledge of Personal Lines products. You also have your RIBO licence.

Where you’ll work is up to you
We believe in providing a flexible work environment where our teammates have the option to work for us from anywhere across Canada.

Come join us
We have very big plans and are on an exciting path to the future. If you want to help bring game-changing ideas to life and make a difference, then join us on our mission to make insurance lovable.

Mitch is an equal opportunity employer, and we’re committed to building an inclusive, diverse and inspiring environment for all employees. If you require any specific accommodations during the recruitment process, please let us know and we’ll be happy to work with you to meet your needs.

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