Admin Supervisor

Job Summary

About the Role

Administrative Supervisor Office-Based (Calderdale)

We are seeking an experienced and motivated Administrative Supervisor to provide leadership and operational support to our administrative team within Calderdale. Working closely with the Locality Resource Manager, you will play a key role in ensuring the smooth running of our services and supporting the delivery of high-quality patient care.

This is an office-based position, where you will oversee day-to-day administrative operations, support staff development, and help maintain efficient, well-coordinated processes across the service. You will collaborate with both administrative colleagues and clinical teams to ensure our service users receive timely, effective support.

If you are a confident communicator, an organised problem-solver, and someone who thrives in a busy environment, we would welcome your application.

About You

The successful candidate will:

• Have substantial administrative experience, ideally within a healthcare setting.
• Demonstrate strong organisational and leadership skills.
• Be confident working independently.
• Have excellent communication skills and the ability to support and motivate others.
• Be committed to delivering high-quality administrative support.
  
  

This is an excellent opportunity for an experienced administrator looking to progress into a supervisory role while continuing to contribute directly to administrative service delivery.

Main duties of the job

Key Responsibilities

• Provide supervision, leadership, and support to administrative staff.
• Coordinate administrative tasks and ensure efficient day-to-day operations.
• Maintain high standards of administrative practice to support clinical teams.
• Undertake your own administrative duties to retain and demonstrate up-to-date skills.
• Promote effective communication and positive working relationships across teams.
• Contribute to service improvement and the development of administrative processes.
  
  

Base: Laura Mitchell H&WBC, Halifax

Contract: Permanent

Hours: Full-time, Monday to Friday, 9.00 5.00

All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

About Us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Details

Date posted

21 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-CK2488B

Job locations

Laura Mitchell Health & Wellbeing Centre

Great Albion St

Halifax

HX11YR

United Kingdom

Job Description

Job responsibilities

JOB SUMMARY

This position is designed to provide a flexible role to support and manage change to meet Business Unit objectives

Undertake delegated duties under the supervision of the Business Administrative Manager. Consulting as necessary and working collaboratively to deliver a comprehensive service.

Provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.

Work in partnership with others; develop knowledge to promote an holistic service.

Demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.

Supervise and delegate work to Admin/secretarial staff, participate in their induction, training, appraisal etc.

May be required to work in challenging environments which could include lone working and conflict resolution.

Undertake and maintain the required statutory, mandatory and core training as required by the specific area of service.

Work flexibly to meet the needs of the service.

For Full Job Description, Please See Attached Supporting Documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

For Full Job Description, Please See Attached Supporting Documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Qualifications

Essential

• NVQ level 4 in Business Administration or equivalent level qualification,
• Or, be able to demonstrate competency at level 4 in an Admin/secretarial /supervisory position.
  
  

Desirable

• Group Facilitation skills
• Willingness to undertake further study/development.
• Degree
  
  

Experience

Essential

• in General Administration/ Supervisory Management eg. Project management, Sickness management, recruitment, etc.
• In dealing with the public.
• In working as an effective team member.
• in prioritising own workload and meeting deadlines
  
  

Special Knowledge/Skills

Essential

• As appropriate to the role:
• Excellent written communication skills, with the ability to deal with and prepare routine written correspondence
• Excellent verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
• Strong analytical and problem solving skills
• Sound knowledge of Data Protection Act
• Demonstrate excellent customer care skills
• Providing and receiving supervision
• Enthusiastic, able to work flexibly
• Excellent communicator, numeracy/ literacy, IT/keyboard skills
• Diversity/Cultural understanding
• Knows responsibilities regarding confidentiality and trust.
• Resilience to pressure and previous exposure to emotional, distressing or hazardous situations
• Non-judgemental, empathetic manner
• Demonstrates Trust Values
• Excellent interpersonal skills
• Able to use observation skills to identify potential risks and act appropriately
• In working effectively, professionally and independently or as part of a team
• In demonstrating initiative, decision-making and prioritisation skills.
  
  

Desirable

• Financial Management skills
• Language skills other than English
  
  

Training

Essential

• Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training and maintain skills.
  
  

Desirable

• Information Governance
  
  

Personal Attributes

Essential

• Ability to be flexible to meet the demands of the post.
• Responsive attitude and approach
• Dress appropriately for the environment
• Ability to travel around the Trust as appropriate to role
  
  

Physical Attributes

Essential

• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
  
  

Person Specification

Essential

• NVQ level 4 in Business Administration or equivalent level qualification,
• Or, be able to demonstrate competency at level 4 in an Admin/secretarial /supervisory position.
  
  

Desirable

• Group Facilitation skills
• Willingness to undertake further study/development.
• Degree
  
  

Essential

• in General Administration/ Supervisory Management eg. Project management, Sickness management, recruitment, etc.
• In dealing with the public.
• In working as an effective team member.
• in prioritising own workload and meeting deadlines
  
  

Special Knowledge/Skills

Essential

• As appropriate to the role:
• Excellent written communication skills, with the ability to deal with and prepare routine written correspondence
• Excellent verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
• Strong analytical and problem solving skills
• Sound knowledge of Data Protection Act
• Demonstrate excellent customer care skills
• Providing and receiving supervision
• Enthusiastic, able to work flexibly
• Excellent communicator, numeracy/ literacy, IT/keyboard skills
• Diversity/Cultural understanding
• Knows responsibilities regarding confidentiality and trust.
• Resilience to pressure and previous exposure to emotional, distressing or hazardous situations
• Non-judgemental, empathetic manner
• Demonstrates Trust Values
• Excellent interpersonal skills
• Able to use observation skills to identify potential risks and act appropriately
• In working effectively, professionally and independently or as part of a team
• In demonstrating initiative, decision-making and prioritisation skills.
  
  

Desirable

• Financial Management skills
• Language skills other than English
  
  

Training

Essential

• Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training and maintain skills.
  
  

Desirable

• Information Governance
  
  

Personal Attributes

Essential

• Ability to be flexible to meet the demands of the post.
• Responsive attitude and approach
• Dress appropriately for the environment
• Ability to travel around the Trust as appropriate to role
  
  

Physical Attributes

Essential

• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Laura Mitchell Health & Wellbeing Centre

Great Albion St

Halifax

HX11YR

United Kingdom

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Laura Mitchell Health & Wellbeing Centre

Great Albion St

Halifax

HX11YR

United Kingdom

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)