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Administrative Support II

@ Alberta Health Services

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Edmonton, Alberta

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Alberta Health Services is hiring a temporary part-time Administrative Support II for the Telemonitoring program at the University of Alberta Hospital. The role monitors patients remotely by live video, communicates with patients through a 2-way audio device, and documents observations in the electronic health record. The posting states a 0.75 FTE, nights and weekends on a rotation, and a salary of $24.28 to $29.51 per hour.

Responsabilités :

  • Monitor live video feeds of patients for safety
  • Communicate with patients via 2-way audio
  • Activate alarms and brief nurses on urgent needs
  • Document observations in the electronic health record
  • Complete equipment safety checks and basic troubleshooting

Résumé des exigences :

  • Grade 12 or equivalent
  • Prior virtual monitoring attendant experience
  • Experience monitoring multiple patients simultaneously
  • Ability to walk and push equipment two hours per shift
  • Ability to work in English with limited supervision
  • Prior healthcare or recent customer service experience preferred

Outils et compétences

Electronic health record2-way audio deviceComputer keyboard and mouseSmartphone
Source et dates

Type de source non vérifié · selectminds

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-11-04
Mise à jour du dossier source
2026-11-06

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineProfessions paramédicales
Horairefins de semaine, nuit
Déplacementsavion : aucun · route : aucun
Milieu de travailHôpital ou clinique, Bureau
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur élevé
LanguesEnglish
FormationSecondaire (DES) (exigé)

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Alberta Health Services

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Healthy Albertans. Healthy Communities. Together.

Description complète de l’entreprise

Alberta Health Services (AHS) is proud to be part of Canada’s first and largest provincewide, integrated health system, responsible for delivering health services to more than 4.5 million people living in Alberta, as well as occasionally to some residents of other provinces and territories Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life, and from all corners of the world. Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Our five values – compassion, accountability, respect, excellence and safety – are at the heart of everything that we do.

Abonnés LinkedIn
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Personnes associées sur LinkedIn
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Bureaux déclarés
  • 10030 – 107 Street NW, Edmonton, Alberta T5J 3E4, CA
  • 1620 29 St NW, Calgary, AB T2N 4L7, CA
Autres noms enregistrés
  • Alberta Health Services
Spécialités
  • Health Support and Services
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

Alberta Health Services (AHS) is proud to be part of Canada’s first and largest provincewide, integrated health system, responsible for delivering health services to more than 4.5 million people living in Alberta, as well as occasionally to some residents of other provinces and territories Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life…

ChampValeur
SecteurHospitals and Health Care
Taille10,001+ employees
Siège socialEdmonton, Alberta
Type d’organisationNonprofit
Fondée en2008
SpécialitésHealth Support and Services
Offres sur Jobsy2 151
LinkedInVoir la page
Description

Your Opportunity:

The University of Alberta Hospital is recognized as a leader in health care innovation. Here, we deliver extraordinary care to patients, supported by state-of-the-art technology and a team of dedicated healthcare professionals. As a member of the virtual monitoring team, you will observe and monitor patients from a remote location using video technology. You will recognize and respond quickly to behaviors that compromise patient safety by working cooperatively with nursing staff. Even though you are not in the same physical location, you are a valued member of the healthcare team. The virtual attendant is responsible for monitoring a live video feed of patients to ensure their safety and well-being. You will recognize activities that may result in harm and respond by communicating clearly and effectively with the patient using a 2-way audio device. If the patient needs immediate help, you will activate an alarm and provide concise information to the nurse. You are responsible for creating accurate and detailed records of observations, patient interactions and events in the electronic health record. The ability to complete equipment safety checks and basic equipment troubleshooting is also required. Delivering equipment to multiple units is also a responsibility of this role.

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

  • Classification:
    • Administrative Support II
  • Union:
    • AUPE GSS
  • Unit and Program:
    • Telemonitoring
  • Primary Location:
    • U of A Hospital
  • Location Details:
    • As Per Location
  • Multi-Site:
    • Not Applicable
  • FTE:
    •  0.75
  • Posting End Date:
    • 10-NOV-2026
  • Temporary Employee Class:
    • Temporary Part Time
  • Date Available:
    • 20-NOV-2026
  • Temporary End Date:
    • 28-FEB-2027
  • Hours per Shift:
    • 9.75
  • Length of Shift in weeks:
    • 4
  • Shifts per cycle:
    • 12
  • Shift Pattern:
    • Nights, Weekends
  • Days Off:
    • As Per Rotation
  • Minimum Salary:
    •  $24.28
  • Maximum Salary:
    •  $29.51
  • Vehicle Requirement:
    • Not Applicable
Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Prior experience as a virtual monitoring attendant. Experience monitoring multiple patients simultaneously. Prolonged sitting. Ability to continuously walk, pushing equipment for a minimum of two hours per shift. Must remain alert at all times while monitoring patient activity. Client-centered approach. Attention to detail. Basic computer knowledge and ability to continually use keyboard/mouse. Ability to operate a smartphone device. Ability to work with limited supervision. Teamwork/ability to work collaboratively. Ability to follow established protocols. Ability to read, write, speak, understand and provide verbal instructions in English. Ability to adapt/respond to changing priorities. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.

Preferred Qualifications:

Prior experience in a healthcare setting. Recent customer service experience.

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