Connexion Inscription gratuite
Postuler

Publié il y a 11 jours

Administrative Support IV

@ Alberta Health Services

Toutes ses offres Site Web

Edmonton, Alberta

1+ ans d’expérience
Postuler
SIGNAUX

En bref

Alberta Health Services is hiring an Administrative Support IV for a temporary full-time role in the Hand and Wrist Assessment Clinic at Royal Alexandra Hospital. The role manages complex surgical referrals in Connect Care, from intake and triage to waitlist placement, and coordinates clinics and patient communication. The posting states a rotating days, evenings and weekends schedule, a 7.75-hour shift, and a salary of $28.49 to $34.62 per hour.

Responsabilités :

  • Receive, review and process surgical referrals in Connect Care
  • Maintain referral work queues and monitor waitlist status
  • Coordinate screening clinics and appointments
  • Communicate appointment details and waitlist information to patients
  • Prepare statistical reports and maintain accurate records

Résumé des exigences :

  • Some post-secondary education
  • Minimum one year unit clerk or referral processing experience
  • Proficiency in Outlook, Excel, Word and PowerPoint
  • Typing speed of at least 50 w.p.m.
  • Strong written, oral, time management and problem-solving skills

Outils et compétences

Connect CareNetcare
Source et dates

Type de source non vérifié · selectminds

Date publiée par l’employeur
2026-10-30
Première détection par notre source
2026-10-31
Mise à jour du dossier source
2026-11-07

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineAdministration
Expérience1 an(s) et plus
Heures par semaine38.75
Horairejour, soir, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailHôpital ou clinique, Bureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationCollégial (DEC) (exigé)

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Alberta Health Services

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Healthy Albertans. Healthy Communities. Together.

Description complète de l’entreprise

Alberta Health Services (AHS) is proud to be part of Canada’s first and largest provincewide, integrated health system, responsible for delivering health services to more than 4.5 million people living in Alberta, as well as occasionally to some residents of other provinces and territories Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life, and from all corners of the world. Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Our five values – compassion, accountability, respect, excellence and safety – are at the heart of everything that we do.

Abonnés LinkedIn
221 476
Personnes associées sur LinkedIn
46 271
Bureaux déclarés
  • 10030 – 107 Street NW, Edmonton, Alberta T5J 3E4, CA
  • 1620 29 St NW, Calgary, AB T2N 4L7, CA
Autres noms enregistrés
  • Alberta Health Services
Spécialités
  • Health Support and Services
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

Alberta Health Services (AHS) is proud to be part of Canada’s first and largest provincewide, integrated health system, responsible for delivering health services to more than 4.5 million people living in Alberta, as well as occasionally to some residents of other provinces and territories Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life…

ChampValeur
SecteurHospitals and Health Care
Taille10,001+ employees
Siège socialEdmonton, Alberta
Type d’organisationNonprofit
Fondée en2008
SpécialitésHealth Support and Services
Offres sur Jobsy2 151
LinkedInVoir la page
Description

Your Opportunity:

Under the supervision of the Unit Manager and in collaboration with the Zone Hand and Wrist Assessment Therapist, The Admin Support IV manages complex referrals within Connect Care, supporting patients throughout their journey from referral intake and triage to surgical waitlist placement. The Admin Support IV is responsible for receiving, reviewing, and processing referrals; maintaining referral work queues; coordinating screening clinics and appointments. The position performs advanced clerical, scheduling, data entry, and tracking functions to support timely patient access to Hand and Wrist services. The Admin Support IV communicates appointment details, instructions, and waitlist information to patients in a professional and compassionate manner and manages sensitive conversations with individuals experiencing pain, anxiety, or frustration. The Admin IV acts as a liaison between patients, referring providers, Primary Care Networks (PCNs), surgeons' offices, and interdisciplinary teams to support continuity of care. Responsibilities also include maintaining accurate records in Connect Care and referral databases, monitoring referral status and waitlists, preparing statistical reports, and supporting operational and quality improvement initiatives. This position is zone based with responsibilities within the associated zone leadership.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Classification:
    • Administrative Support IV
  • Union:
    • AUPE GSS
  • Unit and Program:
    • Hand and Wrist Assessment Clinic
  • Primary Location:
    • Royal Alexandra Hospital
  • Location Details:
    • As Per Location
  • Multi-Site:
    • Not Applicable
  • FTE:
    •  1.00
  • Posting End Date:
    • 06-NOV-2026
  • Temporary Employee Class:
    • Temp F/T Benefits
  • Date Available:
    • 16-NOV-2026
  • Temporary End Date:
    • 31-MAY-2027
  • Hours per Shift:
    • 7.75
  • Length of Shift in weeks:
    • 4
  • Shifts per cycle:
    • 20
  • Shift Pattern:
    • Days, Evenings, Weekends
  • Days Off:
    • As Per Rotation
  • Minimum Salary:
    •  $28.49
  • Maximum Salary:
    •  $34.62
  • Vehicle Requirement:
    • Not Applicable
Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Minimum of 1 year of unit clerk or referral processing experience is required, ideally within surgical specialties. Demonstrated competency in Office software including Outlook, Excel, Word, and PowerPoint. Strong skills in communication (written and oral), time management and problem solving. Must type at least 50 w.p.m. Accuracy and attention to detail essential. (Skills assessment may be required as part of the hiring process for qualified candidates.)

Preferred Qualifications:

Working knowledge of Alberta Health Services systems and processes including Netcare/ and Connect Care Referral Work queues. Understanding path to care referral management timestamps.

Emplois semblables

  • Administrative Support III

    Edmonton, AB

    Primary Care Alberta

    1+ ansCandidates need Grade 12 and formal medical office administration education, or an equivalent mix of education and experience. At least one year of recent healthcare administrative experience is required, along with strong communication, customer service and EMR, scheduling and MS Office skills.

    Electronic medical record, Scheduling system, MS Office Suite, Netcare, Connect Care, Meditech

    Administrative Support III

    Edmonton, AB
    Temps partiel

    Primary Care Alberta

    1+ ansPrimary Care Alberta needs a Grade 12 graduate with formal medical office administration training or an equivalent mix of education and experience, plus at least one year of recent healthcare administrative work. Candidates need strong written and verbal communication, confidentiality, and skill in Outlook, Word, Excel, Connect Care, Netcare, e-Facilities and e-People.

    Outlook, Word, Excel, Connect Care, Netcare, e-Facilities

  • Administrative Support III

    Peace River, AB
    À la journée

    Alberta Health Services

    Candidates need Grade 12 or equivalent, working knowledge of Outlook, Word and Excel, and keyboarding of at least 40 wpm. A medical terminology certificate and fluent English are also required.

    Connect Care, Electronic Clinical Information System, Microsoft Outlook, Microsoft Word, Microsoft Excel, Switchboard

    Administrative Support III

    Fairview, AB
    À la journée

    Alberta Health Services

    Candidates need Grade 12 or equivalent, fluent English, and 40 words per minute keyboarding. They also need working knowledge of Outlook, Word and Excel, and a medical terminology certificate or equivalent.

    Connect Care, Microsoft Outlook, Microsoft Word, Microsoft Excel, Switchboard system, Electronic Clinical Information System

    Administrative Support III

    Grimshaw, AB
    À la journée

    Alberta Health Services

    Candidates need Grade 12 or equivalent and a working knowledge of Microsoft Outlook, Word and Excel. A medical terminology certificate, fluent written and spoken English, and keyboarding of at least 40 wpm are required, and these will be tested.

    Connect Care, Electronic Clinical Information System, Microsoft Excel, Microsoft Word, Microsoft Outlook, Switchboard system

    Administrative Support IV

    Edmonton, AB

    Alberta Health Services

    1+ ansAlberta Health Services needs candidates with some post-secondary education and a medical office or health informatics certificate plus medical terminology. They also need one year of recent healthcare documentation or release-of-information experience, one year on an EMR or CIS, 45 WPM keyboarding and strong Microsoft Office skills.

    EMR, CIS, Microsoft Office

    Administrative Support III

    Calgary, AB
    À la journée

    Alberta Health Services

    3+ ansCandidates need Grade 12 or equivalent and functional knowledge of Microsoft Office, including Teams, Power BI, Outlook, Excel and PowerPoint. They also need 3-5 years of public-facing office administration experience in acute and continuing care.

    Microsoft Teams, Power BI, Outlook, Excel, PowerPoint

    Administrative Support III

    Red Deer, AB

    Alberta Health Services

    3+ ansCandidates need Grade 12 or equivalent and a diploma in administrative support. They also need at least 3 years of public-facing healthcare administrative assistant experience and strong Microsoft Office and Teams skills. Experience with Connect Care and Epic is an asset.

    Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Epic, Connect Care

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.