Advisor Team & Culture (Maternity Leave Coverage up to 18 months)

Key Responsibilities

Advisory Support

• The Advisor works closely with department leaders on the implementation of T&C priorities and programs including performance, compensation, and talent management.
• Supports and guides departments on Team Member relations and partnering with the Manger T&C on complex issues.
• Develop and facilitate training sessions on Team & Culture policies, procedures and systems.
• Contribute to the development and revision HR policies and procedures to maintain compliance and organizational alignment.
• Support HR programs such as employee engagement, wellness and training initiatives.
• Advise leaders on coaching strategies and recommend appropriate action on discipline or termination.
• Contribute to organization-wide initiatives and special projects as assigned by the Manager, T&C (volunteer & uniform programs etc)

Recruitment and Onboarding

• Lead full-cycle recruitment, ensuring hiring aligns with organizational culture and staffing plans.
• Develop seasonal team member rehire processes to optimize return rates and retention.
• Build community partnerships that raise recruitment visibility and strengthen WinSport's employer brand.
• Develop engaging job postings and advertisements that attract quality candidates.
• Review and oversee requisition approvals in line with organizational budgets and staffing plans.
• Maintain recruitment databases, including job postings, cost tracking and applicant information, and UKG data accuracy after peak hiring periods.
• Coach leaders through the interview, selection and offer process.
• Conduct reference checks, verify credentials, and confirm that onboarding documentation is complete and accurate.
• Deliver a welcoming and well-organized onboarding experience for new and returning team members.
• Stay current on HRIS and UKG capabilities through ongoing training and system review, so the tools are used well and efficiently.

Qualifications

Education

• Post-secondary education in Human Resources, Business or a related field.

Experience

• 3 to 5 years of progressive experience in a human resource advisory or generalist role.

Skills and Knowledge

• Solid understanding of employment legislation and regulatory requirements.
• Proven ability to coach and support leaders on performance and employee relations matters.
• Strong written and verbal communication skills.
• Experience delivering group training or facilitating sessions.
• Experience with UKG HRIS preferred.

Assets

• CHRP or equivalent designation.

WinSport Behaviour Expectations

• Collaboration
• Aligns daily work to shared team and partner goals.
• Addresses breakdowns early, including with external partners.
• Reinforces shared accountability for results.
• Safety
• Sets clear safety expectations on shift.
• Addresses unsafe conditions or behaviours immediately.
• Encourages early reporting without blame.
• Integrity
• Sets clear expectations and follows through consistently.
• Addresses issues early and constructively.
• Applies standards fairly and consistently.
• Sustainability
• Sets and meets clear priorities using available data and operational metrics.
• Addresses inefficiencies and distractions early.
• Adjusts plans to keep teams focused on outcomes.
• Inspiration
• Models standout guest interactions and sets expectations for service and experience.
• Recognizes team members who elevate guest experience.
• Uses guest feedback to improve programs and daily operations.
• Belonging
• Creates inclusive team environments where people feel heard and valued.
• Addresses friction, tension, or exclusion early and respectfully.
• Encourages open, transparent communication.

Working Conditions & Physical Demands:

• Fast-paced work environment, with multiple priorities and deadlines.
• Combination of sitting, standing, and walking throughout the day.
• Occasional evening or weekend work may be required, depending on recruitment events or urgent staffing needs.
• Regular use of office equipment such as computers, telephones, printers, scanners, and photocopiers.