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Publié il y a 8 jours

Amazon Connect Developer / Designer

@ VBeyond Corporation

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Toronto, Ontario

Contrat
Postuler
SIGNAUX

Résumé des exigences :

  • The candidate should have strong end-to-end Amazon Connect implementation experience and be comfortable independently designing, configuring, developing, integrating, testing, and…
  • • Support customized agent desktop and customer-experience capabilities where standard Amazon Connect functionality does not meet business requirements.
  • Required Skills:
  • • Strong hands-on Amazon Connect implementation experience.
  • • Strong experience with Contact Flows, IVR, AWS Lambda, and API integrations.
  • • Experience integrating Amazon Connect with other AWS services and enterprise applications.

Outils et compétences

TroubleshootingAWSCustomer experienceTroubleshoot
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-11-02
Première détection par notre source
2026-11-10
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Postuler

VBeyond Corporation

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Description

Job Title: Amazon Connect Developer / Designer

Location : Toronto, ON(Hybrid - 4 days Onsite in a Week)

Duration: 6+ months

Contract

Role Summary:

We are looking for an experienced, hands-on Amazon Connect Developer to join the Amazon Connect transformation initiative. The candidate should have strong end-to-end Amazon Connect implementation experience and be comfortable independently designing, configuring, developing, integrating, testing, and troubleshooting contact-center solutions.

Key Responsibilities:

• Design, configure, develop, and maintain end-to-end contact-center solutions using Amazon Connect and AWS services.

• Build and configure Amazon Connect Contact Flows and IVR journeys.

• Develop integrations using AWS Lambda and APIs and integrate Amazon Connect with backend/host systems.

• Support customized agent desktop and customer-experience capabilities where standard Amazon Connect functionality does not meet business requirements.

• Participate in end-to-end Amazon Connect implementations and migration activities.

• Troubleshoot technical issues and take end-to-end ownership of problems through resolution.

• Work as a hands-on engineering contributor within the client's transformation team and deliver with limited supervision.

Required Skills:

• Strong hands-on Amazon Connect implementation experience.

• Strong experience with Contact Flows, IVR, AWS Lambda, and API integrations.

• Experience integrating Amazon Connect with other AWS services and enterprise applications.

• Experience with Amazon Connect migration and production implementations.

• Knowledge of Amazon Connect capabilities such as Customer Profiles, Tasks, Wisdom/Amazon Q capabilities, and Contact Lens is desirable.

• AWS Solution Architect/SysOps certification or relevant Amazon Connect accreditation is preferred.

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