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Ambulance Communications Officer I - Wallaceburg CACC - Casual - 2026-18626

@ Sunnybrook Health Sciences Centre

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Toronto, Ontario

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SIGNAUX

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Sunnybrook Health Sciences Centre is hiring casual Ambulance Communications Officers for the Wallaceburg CACC. The role takes 9-1-1 calls, gives pre-arrival medical instructions, and dispatches ambulance resources. Casual per diem work requires periodic shifts at another CACC and completion of provincial certification.

Responsabilités :

  • Receive and process 9-1-1 calls for medical services
  • Give pre-arrival and post-dispatch instructions to callers
  • Determine call location and document incident details
  • Allocate ambulance resources per policy
  • Operate computer-aided dispatch software

Résumé des exigences :

  • Minimum 18 years of age and secondary school completion
  • Current Standard First Aid and CPR certification
  • ACO Provincial Certification and local dispatcher training
  • Restricted Radio Operator Certification
  • Ability to work at a fast pace under pressure
  • Casual call-takers must work at another CACC at least every two months

Outils et compétences

Computer-aided dispatch (CAD)
Source et dates

Type de source non vérifié · talcura

Date publiée par l’employeur
2026-09-02
Première détection par notre source
2026-10-11
Mise à jour du dossier source
2026-10-18

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineProfessions paramédicales
Horairejour, soir, nuit
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Permis et certificationsStandard First Aid, CPR, ACO Provincial Certification, Restricted Radio Operator Certification
FormationSecondaire (DES) (exigé)

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Sunnybrook Health Sciences Centre

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ChampValeur
Offres sur Jobsy458
Description

Summary of Duties

  • Receive incoming 9-1-1 calls and process requests for emergency and nonemergency medical services
  • Provide callers with pre-arrival and post-dispatch instructions specific to their emergency; includes telephone-assisted Cardio-Pulmonary Resuscitation (CPR), childbirth, First Aid, EpiPen administration and choking intervention
  • Determine call location, document caller information, and establish incident details
  • Allocate resources according to operating policies and procedures
  • Operate complex computer-aided dispatch (CAD) telecommunications software

Qualifications/Skills

  • Minimum 18 years of age
  • Completion of Secondary School is required
  • Basic computer skills, including technical competency in keyboarding and data entry
  • Explicit and tactful written and verbal communication • Strong multi-tasking, organizational and prioritization skills
  • Ability to maintain control under pressure and work at a fast pace in an unpredictable environment
  • Demonstrate problem-solving and critical thinking • Make sound, independent decisions using professional judgement in accordance with local operating procedures and policy criteria
  • Exercise discretion during emergency/difficult/stressful situations
  • Establish and maintain effective working relationships with coworkers and stakeholders (EMS, Police, Fire, Hospitals, Ornge etc.)

Requirements

  • Current Standard First Aid and CPR Certification
  • It is a condition of continuous employment that Casual Call-Takers must work regularly at another CACC (minimum once every two months). Proof of this will be required at the time of hire and any other time, upon request by management
  • Successful completion of all training requirements including ACO Provincial Certification, local 9-1-1 call taker and dispatcher training, and a Restricted Radio Operator Certification

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