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Ambulance Communications Officer I - Wallaceburg CACC - Regular part-time - 2026-19157

@ Sunnybrook Health Sciences Centre

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Wallaceburg, Ontario

Temps partiel
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SIGNAUX

En bref

Sunnybrook Health Sciences Centre is hiring a part-time Ambulance Communications Officer I for its Wallaceburg CACC. The role receives 9-1-1 calls, gives pre-arrival medical instructions, and dispatches ambulance resources using computer-aided dispatch software. Candidates need secondary school completion, Standard First Aid and CPR certification, and must complete ACO Provincial Certification and related training.

Responsabilités :

  • Recevoir les appels 9-1-1 et traiter les demandes de services médicaux
  • Donner des instructions avant et après l'envoi selon l'urgence
  • Déterminer le lieu de l'appel et documenter les renseignements
  • Affecter les ressources selon les politiques et procédures
  • Utiliser le logiciel de répartition assistée par ordinateur (CAO)

Résumé des exigences :

  • Avoir au moins 18 ans
  • Diplôme d'études secondaires
  • Compétences informatiques de base et saisie de données
  • Certification en premiers soins standard et RCR à jour
  • Certification provinciale ACO et formation de préposé au 9-1-1
  • Certification de radio-opérateur restreint

Outils et compétences

Computer-aided dispatch (CAD) software
Source et dates

Type de source non vérifié · talcura

Date publiée par l’employeur
2026-10-28
Première détection par notre source
2026-10-28
Mise à jour du dossier source
2026-11-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Permis et certificationsStandard First Aid, CPR, ACO Provincial Certification, Restricted Radio Operator Certification
FormationSecondaire (DES) (exigé)

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Sunnybrook Health Sciences Centre

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ChampValeur
Offres sur Jobsy458
Description

Summary of Duties

  • Receive incoming 9-1-1 calls and process requests for emergency and nonemergency medical services
  • Provide callers with pre-arrival and post-dispatch instructions specific to their emergency; includes telephone-assisted Cardio-Pulmonary Resuscitation (CPR), childbirth, First Aid, EpiPen administration and choking intervention
  • Determine call location, document caller information, and establish incident details
  • Allocate resources according to operating policies and procedures
  • Operate complex computer-aided dispatch (CAD) telecommunications software

Qualifications/Skills

  • Minimum 18 years of age
  • Completion of Secondary School is required
  • Basic computer skills, including technical competency in keyboarding and data entry
  • Explicit and tactful written and verbal communication • Strong multi-tasking, organizational and prioritization skills
  • Ability to maintain control under pressure and work at a fast pace in an unpredictable environment
  • Demonstrate problem-solving and critical thinking • Make sound, independent decisions using professional judgement in accordance with local operating procedures and policy criteria
  • Exercise discretion during emergency/difficult/stressful situations
  • Establish and maintain effective working relationships with coworkers and stakeholders (EMS, Police, Fire, Hospitals, Ornge etc.)

Requirements

  • Current Standard First Aid and CPR Certification
  • It is a condition of continuous employment that Casual Call-Takers must work regularly at another CACC (minimum once every two months). Proof of this will be required at the time of hire and any other time, upon request by management
  • Successful completion of all training requirements including ACO Provincial Certification, local 9-1-1 call taker and dispatcher training, and a Restricted Radio Operator Certification

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