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Application Support Specialist - Intermediate

@ Bevertec

Toutes ses offres Site Web

Toronto, Ontario

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En bref

Bevertec is hiring an Application Support Specialist (Intermediate) on a contract from 2026-09-01 to 2027-05-10 in Toronto, onsite five days a week. The role supports end users with IT and website issues, works IVR software and digital tools to track inquiries, and escalates complex application problems to technical teams. Pay is CAD 35-40 per hour depending on experience, and an in-person interview is mandatory.

Responsabilités :

  • Support end users with IT and website issues
  • Track inquiries using IVR and digital tools
  • Escalate complex application issues to the technical team
  • Explain technical findings to non-technical users

Résumé des exigences :

  • Prior help desk experience supporting end users
  • Experience with IVR software and digital tools
  • Experience supporting a digital system or website
  • Advanced verbal and written communication, English and French for bilingual agents
  • Strong analytical, problem-solving and decision-making skills

Outils et compétences

IVR software
Source et dates

Type de source non vérifié · crelate

Date publiée par l’employeur
2026-08-21
Première détection par notre source
2026-10-16
Mise à jour du dossier source
2026-11-07

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Bevertec

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Providing Best IT Solutions for a Changing World

Description complète de l’entreprise

Established in 1981, Bevertec is a Canadian based IT firm that provides both professional IT staffing services and IT banking solutions to hundreds of satisfied clients in over 38 countries. As a leader in information technology, we offer a unique combination of services by focusing on two core areas: • IT Staffing and Professional Staffing Services • Software Solutions for the Banking and Finance Sector Bevertec utilizes its innovative IT recruitment solutions for clients in industries which include and are not limited to: • Financial services • Manufacturing • Communications • Transportation • Crown Corporations • Municipal, Provincial and Federal Government agencies. Bevertec’s technology solutions provide robust, secure, open-system and multi-platformed e-commerce, banking and financial products that enable "anytime, anywhere"​ electronic commercial service delivery. Bevertec draws its strength from a core of diverse and highly skilled professionals who consistently deliver strategic business solutions.

Abonnés LinkedIn
129 645
Personnes associées sur LinkedIn
115
Bureaux déclarés
  • 5025 Orbitor Drive, Building 2, Unit 400, Mississauga, Ontario L4W 4Y5, CA
Autres noms enregistrés
  • Bevertec
Spécialités
  • Financial & Banking Solutions
  • Recruitment/Consulting
  • Software Solutions
  • Professional Services
  • IT Recruitment
  • and IT Solutions
Le profil indique une agence de recrutement
Oui
Toutes ses offres Site Web

Established in 1981, Bevertec is a Canadian based IT firm that provides both professional IT staffing services and IT banking solutions to hundreds of satisfied clients in over 38 countries. As a leader in information technology, we offer a unique combination of services by focusing on two core areas: • IT Staffing and Professional Staffing Services • Software Solutions for the Banking and Finance Sector Bevertec…

ChampValeur
SecteurInformation Technology & Services
Taille51-200 employees
Siège socialMississauga, Ontario
Type d’organisationPrivately Held
Fondée en1981
SpécialitésFinancial & Banking SolutionsRecruitment/ConsultingSoftware SolutionsProfessional ServicesIT Recruitmentand IT Solutions
Offres sur Jobsy28
LinkedInVoir la page
Description

#BEV123

Job Role: Application Support Specialist-Intermediate (Helpdesk experience)

Location : Toronto, ON/Onsite

Position Type : Contract Role

Start Date

2026-09-01

End Date

2027-05-10

5 days Onsite

Mandatory in-person interview.

Ideal Candidate Rate: CAD 35-40/Hr (Depending on the experience)

Must Have:

  • Demonstrated prior experience in a help desk role, supporting end users in resolving IT or website related issues
  • Demonstrated experience working with Interactive Voice Response (IVR) software and digital tools to track inquiries
  • Demonstrated experience with providing support for a digital system or website
  • Experience dealing with IT-related issues, and able to report issues to technical team to help find solutions for more complex application issues, and communicate findings to nontechnical users
  • Advanced verbal and written communication skills (in both English and French for Bilingual agents)
  • Excellent analytical, problem-solving, and decision-making skills

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

About Bevertec:

For 35 plus years Bevertec has been at the forefront of providing top level technology professionals to our clients across the Greater Toronto Hamilton Area, Canada and beyond. Bevertec specializes in technology professionals but looks to fill all professional roles that help expand and grow our client’s business and advance our candidates careers.

Remaining at the forefront of providing staffing solutions has been no easy task for us, that why we depend on top caliber candidates like yourself and our team of business development managers to provide you with the opportunities to work with leaders within the IT realm to meet your aspirations. As proof of our continued success Bevertec places candidates with leaders in the public and private sector and continuous remains a vender of record with large organizations across the country.

Learn more at www.bevertec.com

How to Apply

Click the “Apply to Job” button and follow the instructions to submit your resume or contact : Shah Rukh Khan at [email protected]

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