Assistant, Benefits & Employee Information

Salary

The salary range for this position is CAD $25.26 - $33.15 / hour
Job Summary

We are hiring a Casual Assistant, Benefits & Employee Information to join our team in New Westminster, B.C.

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Important to know
Before we can finalize any offer of employment, you must:

• Confirm you are legally entitled to work in Canada
  

Take the next step and apply so we can continue the conversation with you.

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Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Performs a variety of clerical related functions such as retrieving files, reviewing and summarizing confidential information from personnel files; provides summaries to appropriate staff; establishes, maintains and updates a general record management system. Communicates externally to provide information and resolve issues. Provides reception relief and timekeeping duties.

Responsibilities

1. Responds to requests from managers and other appropriate staff by researching, organizing and summarizing personal information contained on employee files such as disciplinary action letters and performance appraisals.
2. Establishes, maintains and updates a general record management system, bring-forward, and recording systems, both manually and through effective use of computer programs; liaises with other support team members to ensure coordinated record keeping with minimal duplication and paper waste.
3. Maintains/processes timekeeping records, vacation entitlements and schedules. Responds to queries, and resolves any issues. Receives staff absence calls and informs appropriate Leads.
4. Performs general record management duties such as setting up and assembling files, preparing file folders, filing and distributing documents and files.
5. Coordinates meetings ensuring well-defined and timely agendas, identification of and notification to interested parties, confirmation of attendees, compilation of background information and supporting materials, preparation of packages/summary documents to assist in meeting facilitation, meeting location booked and confirmed, and all technology in good working order in advance of the meeting. Maintains meeting room calendars.
6. Oversees the set up of parking and security, and key scan access, coordinates building maintenance on behalf of the office as appropriate and applicable to the position. Ensures consistently functioning administrative tools, systems and services in a systematic and organized manner.
7. Compiles and formats statistical information into graphs and charts.
8. Operates office equipment such as photocopiers, shredders and fax machines, and carries out minor maintenance, such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges.
9. Performs clerical functions such as opening and distributing mail, processing mail-outs; typing correspondence and reports. Monitors, maintains and orders department supplies.
10. Assists employees by providing information on how to complete documentation on MyFHInfo including how to complete direct deposit, add/delete dependent forms.
11. Follows up with employees on their benefits enrolment/costing letters to ensure employee completes and returns them.
12. Responds and resolves issues external to the organization such as ICBC Claims, and vendor requests.
13. Provides reception relief, represents the Benefits Office, greets visitors, responds to requests in a professional manner, provides/obtains pertinent information and/or refers to appropriate area for further action.

Qualifications

Education and Experience

Grade 12 supplemented with additional course in areas such as HR, Business, IMIT, plus two (2) to three (3) years' recent related experience or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Ability to type at 40 wpm.
• Demonstrated ability to use personal computers and apply the related software applications such as word processing, database management and spreadsheets within a MS Windows environment.
• Demonstrated ability to operate related equipment such as fax and photocopier.
• Ability to communicate effectively both verbally and in writing.
• Ability to organize and prioritize work.
• Ability to deal effectively with others.
• Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

1. Responds to requests from managers and other appropriate staff by researching, organizing and summarizing personal information contained on employee files such as disciplinary action letters and performance appraisals.
2. Establishes, maintains and updates a general record management system, bring-forward, and recording systems, both manually and through effective use of computer programs; liaises with other support team members to ensure coordinated record keeping with minimal duplication and paper waste.
3. Maintains/processes timekeeping records, vacation entitlements and schedules. Responds to queries, and resolves any issues. Receives staff absence calls and informs appropriate Leads.
4. Performs general record management duties such as setting up and assembling files, preparing file folders, filing and distributing documents and files.
5. Coordinates meetings ensuring well-defined and timely agendas, identification of and notification to interested parties, confirmation of attendees, compilation of background information and supporting materials, preparation of packages/summary documents to assist in meeting facilitation, meeting location booked and confirmed, and all technology in good working order in advance of the meeting. Maintains meeting room calendars.
6. Oversees the set up of parking and security, and key scan access, coordinates building maintenance on behalf of the office as appropriate and applicable to the position. Ensures consistently functioning administrative tools, systems and services in a systematic and organized manner.
7. Compiles and formats statistical information into graphs and charts.
8. Operates office equipment such as photocopiers, shredders and fax machines, and carries out minor maintenance, such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges.
9. Performs clerical functions such as opening and distributing mail, processing mail-outs; typing correspondence and reports. Monitors, maintains and orders department supplies.
10. Assists employees by providing information on how to complete documentation on MyFHInfo including how to complete direct deposit, add/delete dependent forms.
11. Follows up with employees on their benefits enrolment/costing letters to ensure employee completes and returns them.
12. Responds and resolves issues external to the organization such as ICBC Claims, and vendor requests.
13. Provides reception relief, represents the Benefits Office, greets visitors, responds to requests in a professional manner, provides/obtains pertinent information and/or refers to appropriate area for further action.

Education and Experience

Grade 12 supplemented with additional course in areas such as HR, Business, IMIT, plus two (2) to three (3) years' recent related experience or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Ability to type at 40 wpm.
• Demonstrated ability to use personal computers and apply the related software applications such as word processing, database management and spreadsheets within a MS Windows environment.
• Demonstrated ability to operate related equipment such as fax and photocopier.
• Ability to communicate effectively both verbally and in writing.
• Ability to organize and prioritize work.
• Ability to deal effectively with others.
• Physical ability to perform the duties of the position.