Publié il y a 17 jours
Associate Manager - Community Team (Assassin's Creed)
@ Ubisoft
Montréal, Québec
En bref
Ubisoft is hiring an Associate Manager for its Community Team on the Assassin's Creed portfolio. The role supervises a team of Community Managers, manages their performance and workload, and contributes to transversal and game-specific projects. Intermediate community management experience and people management experience are expected, and experience in the video games industry is a significant plus.
Responsabilités :
- Supervise and coach a team of Community Managers
- Manage team performance, workload and staffing
- Develop best practices, standards and KPIs for the player community
- Collaborate with Portfolio Lead on action plans from employee surveys
- Build relationships with partner teams in Community, Social, Player Support and Frontline
Résumé des exigences :
- Intermediate experience in community management or similar role
- People management experience leading diverse, distributed teams
- Familiarity with social media, live streams and YouTube
- Video games industry experience a significant plus
Outils et compétences
Source et dates
Site carrière / système de candidatures · smartrecruiters
- Date publiée par l’employeur
- 2026-10-29
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau, Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Ubisoft
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
Ubisoft is a global leader in gaming with teams across the world crafting original and memorable gaming experiences featuring brands such as Assassin’s Creed®, Brawlhalla®, For Honor®, Far Cry®, Tom Clancy’s Ghost Recon®, Just Dance®, Rabbids®, Tom Clancy’s Rainbow Six®, The Crew® and Tom Clancy’s The Division®. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
- Abonnés LinkedIn
- 1 454 482
- Personnes associées sur LinkedIn
- 21 920
- Bureaux déclarés
- 2, Avenue Pasteur, Saint-Mandé, Île-de-France 94160, FR
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- 126, Rue de Lagny, Montreuil, Île-de-France 93100, FR
- 261, Rue de Paris, Montreuil, Île-de-France 93100, FR
- 7, Rue du Faubourg Poissonnière, Paris, Île-de-France 75010, FR
- 67, Rue Blomet, Paris, Île-de-France 75015, FR
- Presnenskaya naberezhnaya 8, Moscow, Moscow City 123112, RU
- Östermalmsgatan 87c, Stockholm, Stockholm County 114 59, SE
- Avinguda Diagonal, 200, Barcelona, Catalonia 08018, ES
- Calle Playa de Liencres 2 planta 1, puerta 2, Las Rozas, 28290, ES
- ul. Domaniewska 39A, Warszawa, 02-672, PL
- Strada Jiului 8, Bucharest, 013219, RO
- Vitse-Admirala Zhukova Ln, 17/19, Odesa, 65000, UA
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- Borupvang 2B, sal 1th, Ballerup, 2750 , DK
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- Imperial House, Holly Walk, Royal Leamington Spa, GB
- Haymarket, Newcastle upon Tyne, England NE1 7, GB
- Partnership House, Regent Farm Rd, Gosforth, Newcastle, GB
- 65 Goswell Road, London, England EC1V 7EN, GB
- Walnut Tree Close, Guildford, England, GB
- Yas Creative Hub, Building 4, Podium 3, Abu Dhabi, AE
- 6th floor, sigma building, Hiranandani Gardens, Powai,, Mumbai, IN
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- KDX Ebisu Bldg 2F. 4-3-8 Ebisu Shibuya-ku, Tokyo, JP
- Nakatsu Center Building 3F 1-11-1 Nakatsu Kita-ku, Osaka, JP
- 432 SamSung-Ro, GangNam-Gu,, Seoul, KR
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- 1/2-14 Mountain St, Ultimo NSW 2007, Sydney, AU
- John L. Gokongwei Jr. Innovation Center, De La Salle University, Laguna Boulevard, LTI Spine Road Brgy Binan, 4024, Biñan, Laguna,, Santa Rosa, PH
- 925 North Point Parkway, Suite 110, Alpharetta, GA 30005, US
- Catégories d’activité
- Media and Entertainment
- Gaming
- Digital Entertainment
- Publishing
- Software
- Content
- Film
- Mobile
- Online Games
- Video Games
- Autres noms enregistrés
- Ubisoft
- Spécialités
- Video Games
- Video Game Development
- Video Game Production
- Video Game Marketing
- Video Game Design
- Level Design
- Programming
- Online Programming
- Transmedia
- Art
- Audio
- IT
- Marketing
- Community Management
- Production
- and Creativity
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 770 650 631
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Ubisoft is a global leader in gaming with teams across the world crafting original and memorable gaming experiences featuring brands such as Assassin’s Creed®, Brawlhalla®, For Honor®, Far Cry®, Tom Clancy’s Ghost Recon®, Just Dance®, Rabbids®, Tom Clancy’s Rainbow Six®, The Crew® and Tom Clancy’s The Division®. We believe diverse perspectives help both players and teams thrive. If you’re passionate about…
| Champ | Valeur |
|---|---|
| Secteur | Computer Games |
| Taille | 10,001+ employees |
| Siège social | Saint-Mandé, Île-de-France |
| Type d’organisation | Public Company |
| Fondée en | 1986 |
| Spécialités | Video GamesVideo Game DevelopmentVideo Game ProductionVideo Game MarketingVideo Game DesignLevel DesignProgrammingOnline ProgrammingTransmediaArt |
| Offres sur Jobsy | 130 |
| Voir la page |
Company Description
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
Job Description
The Community Team is responsible for player engagement activities across community channels, including content creation and player insights and feedback. The Associate Manager, Community Team, will be responsible for overseeing the daily operations of a team of Community Managers working on an assigned portfolio of games. This role supports the Community team by managing the growth, development, and performance of the respective portfolio’s Community Managers. Additionally, the Associate Manager contributes to transversal and game-specific projects and initiatives.
WHAT YOU'LL DO
- Support the Portfolio Lead in the daily management and operations of the Community team on an assigned portfolio of games. Provide recommendations on process and performance improvements, acting as an enabler for operational excellence.
- Lead a team of Community Managers, which includes day-to-day supervision, review of work activity and results, and performance management.
- Coach the team by assessing strengths and development needs, giving timely feedback, and creating improvement and training plans.
- Drive innovation & solution-driven mindset for Community Managers to help develop autonomy and growth.
- Develop and maintain best practices and initiatives to support the player community, including but not limited to: content production practices, standards of quality, and team Key Performance Indicators.
- Incorporate leadership directives, new global processes, and best practices from portfolio’s Social Media Manager to establish team standards and trainings.
- Manage team resources, workload, staffing allocations, and resources to support business objectives of the portfolio.
- Review annual employee feedback surveys and collaborate with Portfolio Lead to create action plans to address key issues and pain points.
- Develop and maintain relationships with partner teams in Community, Social, Player Support, & Frontline.
- Create a fun, collaborative environment with a shared desire to enhance the experience of Ubisoft players and tell the stories of our games.
Qualifications
WHAT YOU'LL BRING
- Intermediate experience in community management or similar role.
- People management experience with a track record of leading diverse, distributed teams a plus.
- Familiar with social media channels, live streams, and YouTube.
- Experience in the video games industry a significant plus.
Journal
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