Publié il y a 6 jours
At the Elbow Support (ATE)
@ Insight Global
Thunder Bay, Ontario
En bref
Insight Global is hiring a contractor for At the Elbow Support (ATE) to help clinicians and operational users adopt Meditech Expanse during go-live. The work is in-person, point-of-work coaching across assigned departments and shifts, including days, evenings, nights and weekends. Schedule is as agreed.
Salaire :
À partir de 68 $ de l’heure
Responsabilités :
- Coach clinicians through approved Expanse workflows in assigned departments
- Provide in-person, responsive support across days, evenings, nights and weekends
- Identify and escalate patient-safety, access and downtime concerns
- Distinguish user questions from defects, access problems and enhancement requests
Résumé des exigences :
- Prior Meditech Expanse go-live, training or stabilization experience
- Experience supporting end users in a healthcare setting
- Strong communication, coaching and customer-service skills
- Ability to stay calm and organized in a fast-paced clinical environment
Outils et compétences
Source et dates
Type de source non vérifié · insightglobal
- Date publiée par l’employeur
- 2026-11-04
- Première détection par notre source
- 2026-11-04
- Mise à jour du dossier source
- 2026-11-04
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Professions paramédicales |
| Horaire | jour, soir, nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Hôpital ou clinique |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Insight Global
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Insight Global is a talent, consulting, and AI company.
Description complète de l’entreprise
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering deliver solutions tailored to each customer’s needs. As those needs evolve, so do we. As we evolve, though, we stay true to our purpose: to develop people personally, professionally, and financially so they can be the light to the world around them. It shows up in everything we do, from investing in our people to delivering results for our customers to making a meaningful impact in our communities.
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- Le profil indique une agence de recrutement
- Oui
- Investissement total déclaré
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La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering…
| Champ | Valeur |
|---|---|
| Secteur | Business Consulting and Services |
| Taille | 1,001-5,000 employees |
| Siège social | Atlanta, Georgia |
| Type d’organisation | Privately Held |
| Fondée en | 2001 |
| Spécialités | ConsultingTalent ServicesStaffingand International Staffing |
| Offres sur Jobsy | 277 |
| Voir la page |
- Prior Meditech Expanse go-live, training, or stabilization experience.
- Demonstrated experience supporting end users in a healthcare setting and familiarity with clinical or operational workflows relevant to assigned areas.
- Strong communication, coaching, customer-service, and issue-triage skills; ability to remain calm and organized in a fast-paced clinical environment.
Job Description
Role Details & Responsibilities:
Primary responsibility to support clinicians and operational users as they use Meditech Expanse during go-live. ATE staff offer timely, in-person guidance at the point of work, reinforce approved workflows, and route issues to the appropriate internal team. This is primarily end-user adoption and workflow support.
Key Responsibilities
- Provide visible, responsive support in assigned departments and shifts, including days, evenings, nights, weekends, as agreed.
- Coach users through approved Expanse workflows, navigation, documentation, orders, and other in-scope tasks relevant to the team / department.
- Reinforce training and policies; use teach-back and concise, respectful guidance while minimizing disruption to patient care.
- Identify patient-safety, access, downtime, and workflow concerns; escalate promptly through the projects go-live defined chain of command.
- Distinguish user questions from potential defects, access problems, and enhancement requests.
- Protect confidential information, follow facility policies, and complete required orientation, access, and security training.
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