Publié avant-hier
Automotive Service Advisor (Quebec)
@ Dawn Staffing Solutions Inc
Brossard, Québec
SIGNAUX
En bref
Dawn Staffing Solutions Inc is hiring an Automotive Service Advisor in Quebec to coordinate vehicle repairs and maintenance for drivers and fleet managers. The role involves reviewing estimates and invoices, explaining recommendations, and handling customer support and vendor coordination. The posting states full-time employment.
Responsabilités :
- Review repair estimates and maintenance history
- Issue purchase orders with required approvals
- Explain repairs and warranty coverage to customers
- Coordinate towing and alternative transportation
- Review vendor invoices and identify discrepancies
Résumé des exigences :
- Post-secondary automotive technical diploma
- Valid ASE certification or Licensed Automotive Mechanic
- Experience in automotive service or fleet maintenance
- Familiarity with estimates, warranty claims and invoices
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-11-11
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun |
| Milieu de travail | Bureau, Chez les clients |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Permis et certifications | ASE certification, Licensed Automotive Mechanic |
| Formation | Collégial (DEC) (exigé) |
| Domaines d’études | Automotive Technology, Automotive Service |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Dawn Staffing Solutions Inc
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 10 |
Description
We are seeking a Automotive Service Advisor in the Quebec, QC to coordinate vehicle repairs, review maintenance estimates and invoices, and provide excellent support to drivers and fleet managers.
Key Responsibilities
Key Responsibilities
- Review automotive and commercial truck technical information, manufacturer guidelines, and service recommendations to understand repair and maintenance requirements.
- Evaluate vehicle repair estimates, maintenance history, and service schedules to determine necessary repairs and maintenance.
- Prepare and issue purchase orders for vehicle repairs and maintenance, ensuring all required approvals are obtained.
- Review warranty and service contract coverage and explain which repairs and services are covered.
- Maintain accurate records of vehicle maintenance, repair activities, service recommendations, and related documentation.
- Serve as the primary point of contact for drivers, fleet managers, customers, and repair facilities regarding maintenance and repair matters.
- Explain repair estimates and maintenance recommendations to customers, respond to their questions, and resolve service-related concerns.
- Coordinate towing services and alternative transportation arrangements when required.
- Address customer complaints and work with repair facilities to resolve concerns regarding repair quality and service standards.
- Review vendor and repair shop invoices to ensure accuracy, identify billing discrepancies, and resolve issues before processing payments.
- Identify and document cost savings through repair estimate negotiations, invoice reviews, and maintenance cost evaluations.
- Recommend cost-effective repair and maintenance solutions to help customers manage vehicle expenses.
- Collaborate with internal departments and team members to ensure smooth operations and timely customer service.
- Support departmental projects, process improvements, and other assigned responsibilities.
- Post-secondary technical education or diploma in Automotive Technology, Automotive Service, or a related field.
- Valid Automotive Service Excellence (ASE) certification and/or Licensed Automotive Mechanic designation.
- Previous experience in automotive service operations, fleet maintenance, vehicle leasing, transportation, or customer service.
- Familiarity with reviewing vehicle maintenance estimates, repair recommendations, warranty claims, and vendor invoices.
Journal
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