Publié il y a 14 jours
Bilingual Customer Service Representative
@ Insight Global
Lévis, Québec
En bref
Insight Global is hiring a bilingual English and French Customer Service Representative on a contract basis for a global insurance company. The role handles inbound and outbound calls, coordinates vehicle pickups and processes assigned files. The posting requires bilingual communication, Microsoft Office skills and a high school diploma or 3 to 5 years of equivalent experience.
Salaire :
À partir de 20 $ de l’heure
Responsabilités :
- Handle inbound and outbound calls professionally
- Manage and process assigned files accurately
- Coordinate vehicle pickups and obtain release authorization
- Complete follow-up calls and investigate delayed releases
Résumé des exigences :
- Bilingual in English and French
- Proficiency in Microsoft Office, especially Excel
- Strong time management and organizational skills
- High school diploma or 3 to 5 years of equivalent experience
Outils et compétences
Source et dates
Type de source non vérifié · insightglobal
- Date publiée par l’employeur
- 2026-10-27
- Première détection par notre source
- 2026-10-28
- Mise à jour du dossier source
- 2026-10-28
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Formation | Secondaire (DES) (exigé), Collégial (DEC) (préféré), Baccalauréat (préféré) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Insight Global
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Insight Global is a talent, consulting, and AI company.
Description complète de l’entreprise
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering deliver solutions tailored to each customer’s needs. As those needs evolve, so do we. As we evolve, though, we stay true to our purpose: to develop people personally, professionally, and financially so they can be the light to the world around them. It shows up in everything we do, from investing in our people to delivering results for our customers to making a meaningful impact in our communities.
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- Autres noms enregistrés
- Insight Global
- Spécialités
- Consulting
- Talent Services
- Staffing
- and International Staffing
- Le profil indique une agence de recrutement
- Oui
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering…
| Champ | Valeur |
|---|---|
| Secteur | Business Consulting and Services |
| Taille | 1,001-5,000 employees |
| Siège social | Atlanta, Georgia |
| Type d’organisation | Privately Held |
| Fondée en | 2001 |
| Spécialités | ConsultingTalent ServicesStaffingand International Staffing |
| Offres sur Jobsy | 278 |
| Voir la page |
Bilingual in English and French
Basic computer skills.
Proficiency in Microsoft Office, especially Excel.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Clear and professional communication skills.
Ability to communicate effectively with customers.
High School Diploma or GED (Associate or Bachelor’s degree preferred) OR 3–5 years of equivalent work experience.
Nice to Have Skills & Experience
Previous customer service or call center experience.
Job Description
Insight Global is seeking a bilingual (English and French) detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication skills, excellent time management, and the ability to work independently while contributing to a team environment.
Responsibilities and Duties
Professionally and promptly handle inbound and outbound calls.
Manage assigned files with accurate and timely processing of information.
Coordinate vehicle pickups by obtaining release information and authorization from appropriate clientele.
Accurately input detailed information into call logs and/or files.
Complete timely follow-up calls to meet deadlines.
Investigate and troubleshoot delayed vehicle releases that fall outside designated time frames.
Enter clear, concise, and professional notes into the system for all files.
Maintain consistent and timely email communication with internal and external customers to resolve concerns and ensure task completion.
Complete all assigned tasks within the designated shift.
Maintain an organized workspace conducive to departmental success.
Journal
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