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Bilingual Program Administration / Customer Service Representative

@ CMG Marketing

Toutes ses offres Site Web

Toronto, Ontario

Sur placeTemps plein2+ ans d’expérience
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En bref

CMG Marketing is hiring a full-time, in-office bilingual Program Administration and Customer Service Representative at its Don Mills office. The role handles program administration, data tracking and reporting, and customer inquiries by phone and email. Candidates need English and French, two or more years of experience, and a related diploma.

Responsabilités :

  • Assurer l'administration quotidienne des programmes, incluant saisie et suivi des données
  • Répondre aux demandes et plaintes des clients par téléphone et courriel
  • Gérer et suivre les échéanciers des programmes
  • Collaborer avec les clients et l'équipe pour atteindre les objectifs
  • Maintenir à jour les dossiers, documents et bases de données

Résumé des exigences :

  • Bilingue à l'écrit et à l'oral en anglais et en français
  • 2 ans et plus d'expérience en administration de programmes ou service à la clientèle
  • Diplôme connexe
  • Excellentes communications verbales et écrites
  • Maîtrise de Microsoft Excel et PowerPoint

Outils et compétences

Microsoft ExcelMicrosoft PowerPointMicrosoft Office
Source et dates

Site carrière / système de candidatures · workable

Date publiée par l’employeur
2026-08-31
Première détection par notre source
2026-10-11
Mise à jour du dossier source
2026-10-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience2 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
FormationCollégial (DEC) (exigé)

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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CMG Marketing

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Abonnés LinkedIn
161
Personnes associées sur LinkedIn
11
Bureaux déclarés
  • 460 Bute Rd, Hopwood, Pennsylvania 15445-0000, US
Autres noms enregistrés
  • CMG Marketing
  • Cmg Marketing
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web
ChampValeur
SecteurTelecommunications
Taille2-10 employees
Siège socialHopwood, Pennsylvania
Offres sur Jobsy6
LinkedInVoir la page
Description

CMG Marketing, a full-service marketing, contact center, and program management company, is seeking a highly skilled and experienced Program Administration / Customer Service Representative to join our team. Our company is dedicated to helping our clients achieve their program goals and objectives. The successful candidate will be responsible for providing administrative and operational support to our programs and clients while also delivering exceptional customer service. This is a full time - in office position, with an office in the Don Mills area and due to the various responsibilities, not a virtual position. Bilingual language requirement - English and French.

Responsibilities

  • Assist in the day-to-day administration of programs, including data entry, tracking, and reporting
  • Answer and handle customer inquiries, complaints, and issues in a professional and timely manner (via phone and email)
  • Manage and monitor program schedules, ensuring timely execution and delivery of all program components
  • Collaborate with clients, stakeholders, and team members to ensure program goals and objectives are met
  • Support the development and implementation of programs, including all administration and reporting
  • Maintain accurate and up-to-date program files, records, and databases
  • Contribute to the continuous improvement of program processes and procedures to enhance efficiency and effectiveness
  • Bilingual - written/language skills in both English and French
  • 2+ years of experience in program administration or customer service/Office environment
  • Related Diploma
  • Excellent communication skills, both verbal and written
  • Strong interpersonal skills and ability to build and maintain positive relationships with clients, stakeholders, and team members
  • Ability to work independently, as well as part of a team, in a fast-paced, deadline-driven office environment
  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

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