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Publié il y a 7 mois

Bilingual Service Delivery Manager - Bilingual - 10-15 Years

@ Astra North Infoteck Inc.

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Montréal, Québec

Temps plein10+ ans d’expérience
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SIGNAUX

En bref

Astra North Infoteck Inc. is hiring a Bilingual Service Delivery Manager with 10 to 15 years of experience to lead cloud infrastructure operations focused on Azure VMware Solution environments. The work covers service delivery, SLA adherence, customer escalations and VMware and Windows Server administration. Full-time; English and French bilingualism is mandatory.

Responsabilités :

  • Lead cloud infrastructure operations focused on Azure VMware Solution
  • Manage service delivery, SLA adherence and customer escalations
  • Deploy, configure and manage VMware environments, VMs and resources
  • Monitor and optimize VMware performance and implement security measures
  • Administer Windows Server 2012 to 2022 systems

Résumé des exigences :

  • 10 to 15 years of experience in IT infrastructure
  • Proven ITIL-based service management and incident change governance
  • Strong Microsoft server, Active Directory, DNS and DHCP experience
  • Experience with SCCM, SCOM, PKI, MIM, PowerShell and automation
  • Strong leadership and customer-facing skills
  • Mandatory English and French bilingualism

Outils et compétences

Azure VMware SolutionVMware vCenter ServerWindows ServerActive DirectorySCCMSCOMPKIMIMPowerShell
Source et dates

Type de source non vérifié · zoho

Date publiée par l’employeur
2026-04-08
Première détection par notre source
2026-10-11
Mise à jour du dossier source
2026-10-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineOpérations
Expérience10 an(s) et plus
Heures par semaine40 (estimé)
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Astra North Infoteck Inc.

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ChampValeur
Offres sur Jobsy426
Description

Required Skills:

• Experience in Active Directory, DNS, DHCP

• Experience with Microsoft server technologies.

• Good Knowledge on Windows Server Failover Cluster

• Experience in SCCM, SCOM, PKI, MIM, PowerShell and Automation technologies.

• Strong troubleshooting skills

• We are seeking an experienced Service Delivery Manager to lead cloud infrastructure operations with a strong focus on Azure VMware Solution (AVS) environments.

• The role involves managing service delivery, driving operational excellence, ensuring SLA adherence, and handling customer escalations.

• Candidate must have proven experience in ITIL-based service management, incident change governance, and stakeholder communication.

• Bilingual proficiency in English and French is mandatory. Strong leadership and customer-facing skills are essential.

Roles and Responsibilities:

• Deploying and configuring VMware virtualization software, including hypervisors, vCenter Server and other associated components in the AVS environment.

• Creating, configuring, and managing virtual machines within AVS including tasks like provisioning, cloning and snapshots

• Allocating and managing computing resources such as CPU, memory, and storage to ensure optimal performance and resource utilization for VMware workloads on Azure.

• Identifying ads to resolve the issues related to VMware infrastructure, AVS, Virtual Machines and associated components.

• Monitoring and optimizing the performance of VMware infrastructure, virtual machines, and associated components.

• Implementing and maintaining security measures within the VMware environment, including access control, encryption, and compliance with security policies

• Preparing and maintaining documentation for the VMware infrastructure, configurations and procedures, and best practices

• Interacting and collaborating with different vendors to resolve issues and to get the latest updates.

• Managing user accounts and roles within the Azure VMware Solution, controlling access and permissions

• Design, Build, Configure, Deploy and System Administration of Windows Server 2012,2016,2019,2022operating systems.


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