Business Development Manager

Company Description Punjabi Chaap Corner is a vegetarian quick-service brand known for chaap, a plant-based protein. The brand started in New Delhi in 2012 and opened its first Canadian location in 2020. In Canada it now runs stores across Ontario, Alberta, British Columbia and Manitoba, with more locations opening soon. It has also expanded into the US.

Role Description The Business Development Manager is a part-time, on-site role based in Mississauga, ON. This role focuses on identifying and pursuing new business opportunities, including franchise expansion, partnerships, and local marketing initiatives to grow brand presence and revenue. The Business Development Manager will conduct market research, analyze sales and customer trends, and recommend strategies to increase foot traffic and customer loyalty. Day-to-day responsibilities include meeting with prospective franchise partners, supporting existing franchisees with business planning, coordinating promotional activities, and collaborating with operations and marketing teams to ensure alignment with growth objectives. The role also involves monitoring competitor activity, preparing reports and forecasts, and representing Punjabi Chaap Corner at local events and networking opportunities.

Qualifications

• Business development and sales skills, including lead generation, prospecting, and relationship management.
• Experience with franchise development, store expansion, or multi-location retail or food service operations.
• Marketing and customer engagement skills, such as local store marketing, promotions, and brand positioning.
• Analytical abilities, including market research, competitive analysis, and revenue or performance reporting.
• Strong communication and negotiation skills, with the ability to present ideas and influence diverse stakeholders.
• Proven ability to work on-site in a fast-paced environment, manage multiple priorities, and meet growth targets.
• Prior experience in food service, hospitality, or retail, ideally with vegetarian or South Asian cuisine, is an asset.
• Post-secondary education in Business, Marketing, or a related field, or equivalent relevant experience.
• Familiarity with the Greater Toronto Area market and comfort engaging with local communities and business networks.
• Track competitors and market trends in the Canadian QSR and franchise space

What you bring

• 5+ years in franchise sales, business development or commercial real estate, ideally in QSR or food service
• A track record of closing franchise deals or opening multi-unit locations
• Working knowledge of franchise agreements, Franchise Disclosure Documents (FDDs) and lease negotiation
• Strong network in the South Asian business community (an asset)
• Comfort with CRM tools such as HubSpot or Zoho CRM
• Clear communicator. Punjabi or Hindi is an asset.
• Valid driver’s licence and ability to travel across Canada & USA