Business Operations Partner

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

The Business Operations Partner is a key support role within the team, providing a hybrid of executive support, operational coordination, marketing/proposal development, and administrative oversight across finance and HR processes. This role requires a highly organized, proactive individual who can manage multiple priorities, communicate effectively, and contribute to the smooth day-to-day operations of the business.

As the Business Operations Partner you will be involved in:

Executive & Team Support

• Provide administrative support to senior leadership, including calendar management, meeting coordination (booking meeting rooms, ordering lunch and supplies), and travel arrangements (concur)

• Expense management – uploading expenses to D365

• Prepare meeting agendas, presentations, and follow-up materials

• Track action items and support execution of strategic priorities

• Act as a central point of coordination across internal and external stakeholders

D365 Administration & Support

• Provide support to Project Managers, Directors, and Associate Directors with the setup and administration of projects within D365.

• Create and manage Purchase Orders (POs) in accordance with company processes and approvals.

• Process credit notes and support related financial documentation.

• Serve as a point of contact for D365-related inquiries, providing guidance and troubleshooting support to team members.

• Assist users in navigating D365 features and promoting best practices for system utilization.

• Missing Timesheet and Utilization reporting

Finance & Invoicing

• Prepare and issue client invoices in a timely and accurate manner

HR & People Operations

• Assist with onboarding and offboarding processes, including documentation and coordination (Capex, New Joiner, Leavers)

• Coordinate internal communications, team meetings, and engagement initiatives

Operations & General Administration

• Improve and maintain internal processes, tools, and documentation

• Support ad hoc projects and operational initiatives as needed

• Event management support

Qualifications

• 5–10 years of experience in an administrative, operations, or coordination role

• Strong organizational skills with exceptional attention to detail

• Excellent written and verbal communication skills

• Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint)

• Experience with invoicing, CRM, or project management tools is an asset

• Ability to manage multiple priorities and work independently in a fast-paced environment

• High level of professionalism, discretion, and reliability

Attributes for Success

• Proactive and resourceful with a “get it done” mindset

• Strong sense of ownership and accountability

• Collaborative and adaptable team player

• Comfortable working across different functions (executive, finance, HR, marketing)

Additional Information

What's in it for you...

• 100% covered health and dental benefits for you and your dependents (including paramedical services)
• Health spending account, to top up expenses not covered in the benefits program
• RRSP option with company matching
• Annual learning and development budget
• Access to a range of online learning tools, and support for career development and growth
• Coverage of one professional membership or license fee per year, if directly related to your role
• We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

The base salary range for this full-time role is $70,000 - $80,000 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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We may use automated or AI-based tools to support the screening, assessment, or selection of applicants.

This posting reflects an existing vacancy that we are actively hiring for.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.