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Publié il y a 22 jours

Business Systems Analyst

@ Querentia Inc.

Toutes ses offres Site Web

Toronto, Ontario

Contrat7+ ans d’expérience
Postuler
SIGNAUX

En bref

Querentia Inc. is hiring a Business Systems Analyst on a contract basis, with a possible 3-month contract-to-hire opportunity, for a hybrid role in Toronto. The analyst gathers and documents business and functional requirements, leads stakeholder workshops, and supports Agile delivery through to production rollout. The posting asks for 7+ years of enterprise business systems analysis, with recent hospitality or retail experience.

Responsabilités :

  • Gather, analyze and document business and functional requirements with stakeholders
  • Lead discovery workshops, interviews and process mapping sessions
  • Prepare BRDs, user stories, acceptance criteria and process flows
  • Support UAT planning, defect resolution and production rollout

Résumé des exigences :

  • 7+ years of business systems analysis in enterprise environments
  • Recent hospitality or retail industry experience
  • Experience with CRM, POS, reservation, booking, loyalty and financial systems
  • Proficiency in Agile and Waterfall methodologies

Outils et compétences

JiraConfluenceAzure DevOpsProperty Management SystemsOracle OPERAMaestroCloudbedsMicrosoft AzureAWSMicrosoft Copilot
Source et dates

Type de source non vérifié · jsonld

Date publiée par l’employeur
2026-10-19
Première détection par notre source
2026-10-26
Mise à jour du dossier source
2026-11-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineOpérations
Expérience7 an(s) et plus
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler
ChampValeur
Offres sur Jobsy331
Description

Job Title: Business Systems Analyst

Work Site: Toronto, Canada (Hybrid)

Employment Type: Contract with a possible 3-month Contract-to-Hire (CTH) opportunity

Job Summary

We are seeking an experienced Business Systems Analyst with 7+ years of experience in business systems analysis within enterprise environments. The ideal candidate will have recent experience in the Hospitality or Retail industry, with expertise in requirements gathering, process modeling, documentation, and stakeholder management.

The candidate should have experience working with CRM, POS, reservation, booking, loyalty, and financial systems, along with a strong understanding of Agile and Waterfall delivery methodologies and the full software development lifecycle (SDLC). Experience with Property Management Systems (PMS), cloud platforms, and AI-enabled productivity tools would be an added advantage.

Key Responsibilities

•

Collaborate with business stakeholders to gather, analyze, and document business, functional, and non-functional requirements.

•

Lead discovery workshops, stakeholder interviews, and process mapping sessions to understand business needs and existing workflows.

•

Prepare detailed business requirements documents (BRDs), functional specifications, user stories, acceptance criteria, use cases, and process flows.

•

Facilitate prioritization sessions and support product backlog management.

•

Conduct gap analysis, identify process improvement opportunities, and perform solution impact assessments.

•

Support User Acceptance Testing (UAT) planning and execution, defect resolution, and production rollout activities.

•

Participate in Agile ceremonies, including Sprint Planning, Backlog Grooming, Daily Standups, Sprint Reviews, and Retrospectives.

•

Support the software development lifecycle by ensuring requirements are clearly documented, communicated, and aligned with business objectives.

Required Qualifications

•

7+ years of experience in Business Systems Analysis within enterprise environments.

•

Recent experience in the Hospitality or Retail industry.

•

Experience working with CRM, POS, reservation, booking, loyalty, and financial systems.

•

Proficiency in Agile and Waterfall delivery methodologies.

•

Experience with Jira, Confluence, Azure DevOps, or comparable tools.

•

Strong stakeholder management, communication, and documentation skills.

•

Experience supporting the full software development lifecycle (SDLC).

•

Expertise in requirements gathering, process modeling, and documentation.

•

Strong analytical and problem-solving skills.

•

Excellent verbal and written communication skills.

Preferred Qualifications

•

Strong experience with Property Management Systems (PMS), such as Oracle OPERA, Maestro, Cloudbeds, or similar platforms.

•

Knowledge of cloud platforms such as Microsoft Azure or AWS.

•

CBAP, PMI-PBA, Agile, Scrum, or SAFe certifications.

•

Hands-on experience using AI-enabled tools, such as Microsoft Copilot, to improve productivity across the software development lifecycle, including documentation, requirements management, user story refinement, and knowledge management.

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