Business Systems Analyst

Overview

Our Edmonton-based client is seeking a Business Analyst to support process improvement and automation initiatives across the organization. The successful consultant will work closely with stakeholders to understand current business processes, document workflows, identify inefficiencies, and support the evaluation of potential automation and system solutions.

Current projects include documenting and improving timesheet-related processes, mapping workflows between project management and HR systems, reducing manual spreadsheet-based activities, and identifying opportunities to streamline operations through automation and technology. This role will focus primarily on business analysis, requirements gathering, process documentation, and stakeholder engagement, while collaborating with technical resources responsible for solution design and implementation.

This is an initial part-time contract requiring approximately 10-15 hours per week. The role is fully remote; however, consultants must be located in Edmonton to support occasional onsite meetings if required.

Key Responsibilities

• Conduct stakeholder interviews and requirements-gathering sessions to understand business challenges, current processes, and operational goals.
• Document current-state business processes, workflows, and business requirements.
• Create process maps, workflow diagrams, and supporting documentation.
• Analyze business processes and identify opportunities for efficiency improvements, automation, and process optimization.
• Support the development of future-state process recommendations and business requirements for proposed solutions.
• Assist with data gathering, research, and evaluation of business and technology solutions.
• Collaborate with technical teams to communicate requirements and support implementation activities.
• Participate in testing, validation, and user acceptance activities as needed.
• Provide regular project updates and maintain project documentation.

Required Qualifications

• 3+ years of experience in a Business Analyst, Process Analyst, or similar role.
• Experience gathering and documenting business requirements.
• Strong process mapping and business process documentation skills.
• Experience facilitating discussions and working with business stakeholders.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Excel, Word, and Visio (or similar process-mapping tools).
• Ability to manage multiple priorities and work independently in a remote environment.
• Interest in process improvement, automation, and technology-driven solutions.

Nice-to-Have Qualifications

• Exposure to workflow automation platforms such as Microsoft Power Automate.
• Familiarity with Microsoft Copilot or other AI productivity tools.
• Experience supporting process improvement or digital transformation initiatives.
• Basic understanding of systems integrations, APIs, or data flow concepts.
• Experience working in consulting, professional services, or project-based environments.